NiceBot News
Social Media

Elon Musk lights up social media with visit to Jerusalem bar

Elon Musk lights up social media with visit to Jerusalem bar. Musk uploaded a video of his Jerusalem bar escapades on Instagram, racking up nearly 250,000 likes within two hours. By JPOST.COM STAFF. March 19, 2018 21:01. 1 minute read. Share on facebook. Share on twitter. Elon Musk lights up … …

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Social Media

How can local businesses master the art of social media?

It's as elusive as it is appealing: Social media offers access to millions of potential customers, and yet figuring out how to get their attention can feel like an impossible puzzle. What to post? When to post? How to work with Facebook's ever-changing algorithm for serving up content? Type 'how …

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Social Media

The Social-Media Panic

At the macro level, mass broadcast media was a boon to the Left and center-Left. It allowed a new class of people to shape public opinion as never before. But the appearance of social media represented the return of the repressed. It allowed common conservatives and populists to broadcast their …

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A.I and Customer Experience

Is Your Company Ready For AI? Ask Yourself These Nine Questions

2. Are My Customers Demanding An AI-Powered Experience? What's seen as innovative today will be commonplace soon, so there is really no bad time to start experimenting with new technology. AI is now accessible and affordable. As long as there is a business need, and the technology is providing … Read …

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A.I and Customer Experience

Yotpo Announces the Launch of AI-Powered “Insights”

Insights seeks to help marketing, customer service, and product teams to understand customer feedback at scale, with real-time business intelligence to improve the overall customer experience, as well as to inform operational, commercial, and product development strategies. According to the company, … Read More

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Customer Service

Health care takes cues from hospitality on customer service

“At that point in time, health care (wasn't) really into the concept of doing customer service,” Tierney said. “We did not think of ourselves being akin to anything in hospitality, God forbid.” Improving communication is a large part of bettering that patient experience, experts say. “I think in general trying …

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Customer Service

When Customer Service Enters the Home

For some kinds of companies, the majority of customer interactions occur inside the homes of their customers. Whether they're installing security systems, repairing appliances or cleaning carpets, conscientious professionals know that working in other peoples' homes requires following a few particular … Read More

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Customer Service

Puerto Rico power utility hacked but customer data not at risk

PREPA's customer service system was not affected and customer information was not at risk, the utility said, though the attack led to longer wait times at its service center. The news comes on the heels of U.S. President Donald Trump's blaming the Russian government last week for a campaign of …

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Chatbots

Mondly lanza la primera experiencia de realidad aumentada que utiliza el reconocimiento de voz …

Mondly, una de las plataformas de aprendizaje de idiomas más populares, que cuenta con 30 millones de usuarios, ha publicado MondlyAR – primera app para el aprendizaje de idiomas que utiliza la realidad aumentada y chatbots con reconocimiento de voz. Mondly consiguió el Facebook's FbStart … Read More

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Chatbots

5 Online Marketing Trends Disney Says You Should Jump On

If you're going to learn how to do almost anything under the business umbrella, Disney is a great brand to learn from. That's why I was honored to be invited to the Disney Social Media Moms Celebration. It's an annual get together of influencers around the country who partake in …

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