LAS VEGAS, March 19, 2018 /PRNewswire/ — Gaming Laboratories International (GLI®) is pleased to announce that it has named veteran gaming executive Raul Bouchot Senior Client Services Representative. In joining GLI's growing Client Service team, Bouchot will play a key role in providing … Read More

Customers with additional questions on their city services bill can contact utilities customer service staff at (434) 799-5155 or contact Grey at (434) 799-5270. Bill Donohue, the commission's chairman, said he met with Grey and the city manager last week to make sure officials followed through on … Read More

D'Angelo pointed to United's immediate but short public apology to Kokito's owners and other customer relations mishaps, including a mixup last week that led to a Kansas family's dog being shipped to Japan, as evidence of the type of bad headlines that can lead to a reputational “death by a …

Chatbots are a hot ticket item across many vertical markets, but few are more welcoming than the hospitality industry, with hotels, airlines and booking agents embracing and engaging with bots. Not a week goes by without an airline or hotel chain rolling out a chatbot to help with customer service … …

As technologies that employ AI become increasingly common in the form of voice assistants, chatbots and more, ASTA is placing a heightened focus on getting involved with shaping potential rules and regulations surrounding AI in human interfaces. Though the concept of AI has been around for years, … Read More

It should not be a huge surprise to search marketers that Google and Facebook are losing ad and marketing budgets to Amazon and Snapchat. But this is the first time eMarketer predicts they will lose budgets to rivals. Some of the signs in the past six months involve advertising agencies …

Snap Inc. has banned advertising of so-called initial coin offerings (ICOs) in the Snapchat app, a company spokesperson told Cheddar on Monday. The move makes Snapchat the latest social media platform to ban ads for cryptocurrency ICOs, an increasingly popular form of raising money by issuing … Read More

First Kylie Jenner, now Rihanna is the reason for Snapchat losing a huge amount of market capitalization. Responding to an ad for a mobile game which presented users with the option to “Slap Rihanna” or “Punch Chris Brown”, Rihanna rightfully shamed and called out the social media company. Read More

WORCESTER – The storm is still forming, but you might want to keep your snow shovel where you can find it. Tuesday is the first day of spring, but the National Weather Service is expecting it to be more like winter in Central Massachusetts. The region could see 6 to …

Every team in the NFL has at least made one addition since the start of free agency last week. Every team, save for the Dallas Cowboys. The Cowboys have had added no one while losing cornerback Orlando Scandrick (Washington Redskins), linebacker Anthony Hitchens (Kansas City Chiefs), fullback … Read More