US rail regulator tackles railroads over customer complaints
March 19 (Reuters) – The top U.S. rail regulator has asked major railroads for information on service levels before meeting disgruntled shippers and other customers over complaints about service delays and higher costs. In letters to the chief executive officers of the railroads dated March 16 that were … Read More
Share One promotes Kim Young to COO
Kim began her career at Share One in 2002 as a customer service representative. She was promoted to customer service manager in 2008 and spent the next four years successfully supervising the customer service and service center teams. The years of experience both serving and managing the … Read More
Greater Nevada Mortgage awarded International Service Excellence Award
CARSON CITY, NV (March 19, 2018) — Greater Nevada Mortgage (GNM), serving the Sierra Nevada region since 2001, has received the 2017 International Service Excellence Award in the Small Business category by the Customer Service Institute of America (CSIA). The CSIA judging committee … Read More
Adopting AI into the Business
Also, the development of chatbots has made customer service much more manageable. Creating chatbots is among the easiest ways of implementing AI into a business. While the technology may not replicate a real human, it acts as an assistant. The chatbots remember conversations with customers. Read More
Rihanna’s Call-Out Causes Snapchat’s Stock to Spiral
Over this past weekend, Snapchat has lost nearly $800 million in their stocks because of an insensitive ad. The app hasn't had the best track record recently, but this takes the cake. Rihanna took to Instagram to share her disgust for Snapchat and their recent advertisement that belittled domestic violence … …
Snap disappears from Venice, a community that loved and hated it
Snapchat is a locally grown success story that came out of a small Venice beach house seven years ago. But Snap — the parent company of the popular messaging app — has grown so big it's gobbled up real estate all over the neighborhood. For some of the people who …
Boyd man charged with break-in, theft
CHIPPEWA FALLS — A Boyd man has been charged with breaking into Zacho Sports Center and stealing from the Wal-Mart in Lake Hallie. Timothy J. Bridges, 27, N353 Tower Road, was charged in Chippewa County Court with burglary, three counts of criminal damage to property, three counts of … Read More
Eau Claire man charged with Holiday armed robbery
A 17-year-old Eau Claire man has been charged with a felony count of armed robbery. Jason M. Allen, 2016 Leonard Court, was arrested three days after a lone individual robbed the Holiday convenience store at 6123 Truax Lane in the town of Union. Allen made his initial appearance in Eau …
Barron County police chase ends in multiple charges
BARRON — A short police chase Sunday on Highway D, south of Barron, ended with a man in custody, according to the Barron County sheriff's office. At approximately 1 p.m. Sunday, a Barron County sheriff's deputy attempted to stop a vehicle on Highway D for a traffic violation when the …
Marvel’s Animated Black Panther Series Available to Stream on YouTube for Free
By Shabana Arif Marvel's 2011 six-episode animated Black Panther motion comic series is now on YouTube, and you can stream the entire thing for free. iO9 reports the 120-minute series is available to stream right now. Djimon Hounsou (Karoth in Guardians of the Galaxy) provides the voice of T'Challa … Read …