Unlike traditional marketing, conversational marketing uses targeted messaging and intelligent chatbots to interact and engage with people. In this survey we are looking at opportunities to blend service and selling across digital, store and customer contact. We appreciate you providing your feedback on … Read More

There is a vast generational gap in how customers wish to communicate with brands and retailers, with millennials 20% less likely to contact a retailer via email than baby boomers, and are five times more likely to use live chat on a website, according to new research. Independent research from …

During a panel session on chatbots and the future of messaging at Shoptalk 2018 in Las Vegas this week, three messaging experts – Facebook, eBay and Rakuten Viber – shared their tips on how to create the best conversational commerce experience. Read More

A generation later, La Bistro will throw a celebration dinner Wednesday to thank customers who have made it an old-school Italian dining classic and now, a new OpenTable.com “diners' choice.” “We've had our ups and downs, but far more ups than downs,” said Jason Benouared, son of longtime chef, … Read …

CHIPPEWA FALLS — A Cadott man who was charged with his fifth drunk-driving offense last July has now been charged with another drunk-driving offense after he was stopped Feb. 18 in the town of Goetz, near Cadott. Ryan M. Bergeron, 45, 161669 250th St., was charged Monday in Chippewa … Read …

EAST BROOKFIELD – Since there was no strong sentiment at recent forums to ban the sale of marijuana for recreational use, selectmen now favor a townwide vote only on requiring a special permit for such sales. Selectman Theodore A. Boulay Jr. said at Monday's meeting of the Board of Selectmen … …

1 week left until the premiere of BTS's YouTube Red original series, 'Burn The Stage'! … Both episodes 1 & 2 will be available on March 28, but only episode 1 will be available to all on YouTube. … Remember, fans in Korea and the United States are eligible for …

While it's true that macOS has offered picture-in-picture for YouTube via the Safari browser since 2016, the video-streaming service is now believed to be testing the feature across all desktop platforms and browsers. Spotted by 9to5Google, the trial is currently taking place for a small number of select … Read More

The default message that LinkedIn creates is somewhat generic, but it hits the main topics—namely, prompting you to explain how you and your connection know one another and why you'd be a good fit for the position. If you're the one being asked for a referral, the site will direct …

LinkedIn has introduced Ask for a Referral to make it easier for jobseekers to apply for a job at a new company where they know someone. Referrals are one of the best ways to get your foot in the door at a new company, with 50% of recruiters saying referrals …