NiceBot News
Twitter

Twitter is sinking after the Israeli government says its considering legal action (TWTR)

Twitter is down more than 5% after the Israeli government requested it remove content that suggests violence against the state. Israel said that Twitter is ignoring those requests. This comes as other social media companies experience a wave of negative attention related to content issues. Read More

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Facebook

How to delete Facebook

If you've finally given up on the world's most popular social media network and want to get rid of Facebook, it's not too complicated to remove yourself from the service. But before you delete all of those pictures, posts, and Likes, you should download your personal information from Facebook first. …

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Facebook

Facebook is losing control of the narrative — and maybe the platform

The longer you consider Facebook's Cambridge Analytica scandal, the stranger it seems. The basic details of the story, in which a researcher improperly gave away data to the company that became Donald Trump's data operations team in 2016, have been known for two years. The effectiveness of … Read More

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Facebook

A Hurricane Flattens Facebook

Two weeks ago, Facebook learned that The New York Times, Guardian, and Observer were working on blockbuster stories based on interviews with a man named Christopher Wylie. The core of the tale was familiar but the details were new, and now the scandal was attached to a charismatic face with …

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Social Customer Service

Increase Your Market Share with Language Skills

Not only can they help you bridge the language gap, they can help you to understand the important cultural nuances that can impact how different people interact with social media. You may even learn about social media platforms that are popular in other regions, and how to create a presence …

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Social Media

One more job that robots are taking away from humans: social media influencer

A social media influencer, a phenomenon that has surfaced with the growth of the internet, is traditionally someone—such as a celebrity or a well-known enthusiast— who inspires followers to take an action, whether it's hitting the like button or making a purchase. Creating a connection with audiences is … Read More

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Social Media

Social media stocks hit as Facebook fallout continues

Social media stocks are sinking fast on Tuesday as investors continue to weigh the potential fallout from Facebook's data scandal that is increasingly drawing the ire of global regulators. That is in contrast to the broader tech sector, which is recovering today after Monday's swift sell-off. Facebook is … Read More

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Social Media

Social media users should keep ‘eyes wide open’ and not assume ‘private means private,’ experts …

Cybersecurity experts are warning social media users to be more vigilant with the personal information they share online as tech giant Facebook faces a growing backlash this week on news that a third-party company accessed its users' data without their consent. Jim Anderson, chief executive of social … Read More

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A.I and Customer Experience

Customer Experience, Automation and AI: 3 Enterprise Game Changers

Over the past few years, the digital transformation of the workplace has picked up pace and changed the way businesses are run. The advent and subsequent growth of fast and reliable communication tools has changed the dynamics of the way we work. No longer are we tied to an office …

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Customer Service

Tuktoyaktuk residents demand refund after weeks with no internet and phone service

A blizzard hit Tuktoyaktuk, N.W.T., late February that affected many residents' internet and phone services. … Masuzumi said he's had very little service over the last three weeks. He pays over … He said a Northwestel customer service representative told him he would get some credit on his next bill. …

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