Social media propaganda generated by Russian operatives in key swing states during the 2016 presidential election in the United States generated 30 to 40 per cent of election-related tweets, according to a U.S. congressional study. Advertisers can sow information that is duplicitous, inflammatory or … Read More

“They are often behaving in ways that are very immature, given the role they now play in our economy and our society, and it's time for them to start having social standards,” he told the ABC. “The type of social standards, Michael, that we expect of off line institutions need …

So, while he thinks that AI is the correct category, he stresses the importance of digging deeper to find companies using AI to solve problems and really reinvent the user experience. Traditionally, space has been the domain of government-funded research institutes. However, Scevak explains that the … Read More

Leeds-based Simetric Telecom boosted its customer support team with the addition of Kirstin McLellan. Kirstin joins the unified telecoms business as Customer Account Manager. As part of our ongoing commitment to supporting our partners, we are pleased to welcome her to the Simetric team. Read More

Consumer goods executives identified and ranked their satisfaction with the solutions or services they value most. This year's results highlight Logility's continued leadership for providing exceptional customer service and delivering the solutions companies need to stay ahead in the dynamic consumer … Read More

Available at no charge to Zendesk customers, this app is Vidyard's latest addition to Vidyard for Customer Support, a comprehensive solution that helps Service and Support teams personalize the customer experience, resolve service tickets faster and increase satisfaction through the use of video … Read More

Waltham Forest Council has launched innovative new technology that means residents can now report issues such as fly-tipping and dog fouling on the go straight from their mobile phone. The new tool means that the resident report will go straight through to the council crews on the ground speeding up … …

One of the most fun things about creating stories on Instagram or Snapchat is decorating them afterwards. Using stickers, location tags, and filters are playful ways to make your story stand out as something unique and interesting to watch in what otherwise seems like a neverending stream of content. Read …

How about a bit of a helping hand with those videos before posting them to your professional networking group? With 'Filters,' LinkedIn says you can add some spices to your videos to make them look even better. This is pretty much like what is obtainable when using Snapchat filter or …

LinkedIn is taking a page from Snapchat's book with a new video filter feature. Announced Tuesday, the feature lets you add filters with catchy phrases like "side hustle," "work high five," and "on the air" to videos you post on the business-focused social network. The selection is limited to those …