NiceBot News
Social Media

Experts Call Facebook’s Latest Controversy a Social Media ‘Breach Of Trust’

Privacy advocates are calling on all social media platforms to more responsibly handle and restrict improper access to data in the wake of Facebook's latest controversy where it acknowledged users' personal information had leaked through a third-party app. “People are shocked this happened, but I'm … Read More

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A.I and Customer Experience

Study Tracks Brand Loyalty

Resolute loyalists felt a stronger attraction to great products and consumer experiences (40%) than their Transient counterparts. (31%). When asked their primary reason for switching brands in a category, price was cited by only 41% of Resolutes, but by 57% of Transients. “What we see in this data is a … …

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Customer Service

IT, workforce, customer service central to President’s Management Agenda

IT modernization, reshaping the federal workforce and the reorganization of government highlight the 2018 President's Management Agenda. While much of the document reiterates objectives laid out in previous reports, executive orders and the White House's budget proposal, the agenda, released … Read More

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Customer Service

Auditor to Focus on City’s Customer Service Record Surrounding Water Billing

The City Auditor has said in addition to reviewing water billing practices, his agency will also be reviewing customer service at the Public Utilities Department and whether or not any improvements need to be made. At the city council committee hearing two weeks ago, water officials said they would start … …

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Customer Service

Bye fashionistas! Myer chases ‘traditional’ customers after $476m loss

He said Myer would now focus on product, price and customer service to get its "traditional customer base" spending again. “We moved, in terms of the New Myer strategy, into areas too quickly, like Eva, and we did that at the expense of our traditional customer base," he said on …

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Snapchat

In a First, Sony and Snapchat Employ Augmented Reality With ‘Jumanji’ Release

With the March 19 release of Jumanji: Welcome to the Jungleon 4K UHD Blu-ray Disc, Blu-ray Disc and DVD, Sony Pictures Home Entertainment is bringing the jungle to life for fans with an augmented reality experience through Snapchat. In the first of its kind for a home entertainment release, when … …

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Snapchat

LinkedIn gives videos a makeover with filters, referral button for job seekers

Unlike the video filters on social networks like Snapchat and Facebook, adding the filters and text is done after the video is recorded, not in real time. Originally popularized by Snapchat, video and photo filters are now widely used across multiple social networks, including Instagram and Facebook. Read More

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Snapchat

This Man Filmed Himself Hitting His Dog Then Put The Video Online

A man from Essonne, northern France, has recently come under fire after he thought it would be a good idea to upload a video of him abusing his four month old American Staffordshire, on Snapchat. In the video, posted early March, you can see the poor dog being held by …

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Telegram

Telegram Loses Court Battle – Ordered to Hand Over Encryption Keys to the Kremlin

Telegram has lost its battle against the Russian government over user data privacy. The country's Supreme Court ruled on Tuesday that the popular messaging app must provide encryption keys as requested by the security services. Telegram had appealed against an earlier ruling, but the Supreme … Read More

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Telegram

Mass. state troopers investigated for OT abuse

State police Col. Kerry Gilpin discussed overtime abuse among troopers. At right is Daniel Benett, state secretary of public safety. [T&G Staff/Rick Cinclair]. By Telegram & Gazette Staff. Tuesday. Posted at 11:54 AM Updated Mar 20, 2018 at 11:56 AM. Share. The head of the state police said an audit …

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