NiceBot News
A.I and Customer Experience

AI comes to the digital assistant

Watson Assistant, he adds, is a smart enterprise assistant that brings together artificial intelligence (AI), cloud and the Internet of Things (IoT) to help businesses enhance brand loyalty and transform customer experiences, while keeping the business and customer data private and secure. “Right now … Read More

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Customer Service

Radial offering 150 customer service positions

(WEAU) — Radial Customer Care Center in Eau Claire announced its plans to hire 150 customer service representatives. They held a job fair all day Tuesday as they hope to fill full-time, part-time and even remote positions. “We're looking for energetic people who want to get into the customer service … …

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Customer Service

New LTA Office In The North To Offer Efficient, Customer-Friendly Services

“In addition to that, our customers in Savusavu will also have easy access to facilities for people that are physically challenged. This is a proactive initiative of the Fijian Government to uplift and standardise LTA's customer service facilities and similarly delivery across Fiji.” “This new office will be headed … Read …

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Customer Service

Myer plunges to $476m loss, suspends dividend after $515m write-downs

Myer is cutting prices and boosting service in an attempt to win back its traditional customers after plunging to a $476.2 million first-half loss and suspending its dividend. Myer slashed the value of goodwill and brand names by $515 million in the six months ended January 27, and booked $13.7 …

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Chatbots

How ICICI Bank is using AI to amp up customer centricity

We have deployed chatbots for customer queries and documentation. This has helped our operations to give real-time responses to customer queries including our own employees. So if an employee needs to know what documents he needs to pick up from a customer he can invoke the chatbot, get the … Read …

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Snapchat

FWC: Snapchat video shows man dragging 8-foot alligator from ATV

VOLUSIA COUNTY, Fla. – The Florida Fish and Wildlife Conservation Commission said it launched an investigation late Monday after it received a video posted to Snapchat in which a man is seen dragging an 8-foot-long alligator from an all-terrain vehicle. The incident happened Monday near U.S. 1 … Read More

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Snapchat

All the notable celebrities who have turned on Snapchat

Snapchat has always been a polarizing product, its new redesign just the most recent piece of evidence. Still, many weren't at all pleased with the company after its most recent gaff. Neither was Rihanna. But who else has become annoyed with the social media platform over the past few years? …

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Snapchat

The £42bn social media backlash: Facebook slumps after data scandal while Snapchat and Twitter …

Investors dumped £11billion of social media stocks last night after regulators around the world probed a massive data scandal at Facebook. Shares in Facebook, Twitter and Snapchat owner Snap all fell heavily amid calls for tighter regulation on the industry on both sides of the Atlantic, bringing their … Read More

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Telegram

Final school day in Worcester: June 21, and counting

Last Thursday, Gianna Pizarro spent some of her snow day helping to dig out the family car front of her home on Hamilton Street in Worcester. Gianna, is a sixth-grader Roosevelt Elementary School. Will she have another snow day? [T&G Staff/Allan Jung]. By Scott O'Connell Telegram & Gazette Staff … Read …

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Telegram

DeMarcus Ware looks like he’s in great shape, maybe the Cowboys should call him?

DeMarcus Ware was always in the thick of the action during his 12 years as an outside linebacker in the NFL. So, one might expect the former Cowboys great to be taking it easy during his first year of retirement. Not so much. On Tuesday, Ware posted a video on …

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