Helpshift Announces Release of SensAI for Customer Service
Helpshift announced the launch of SensAI — an artificial intelligence natively designed for customer service. The company said SensAI will enable brands to automate the support process while cutting down the time to resolution, streamlining operations, diminishing overhead in the contact center, and … Read More
Sheeler Auto Repair provides the best customer service and repair work
For almost 20 years, owners and brothers Demetrios and Odysseus Vergos have been serving the greater Apopka area with honest and dependable auto repair service. They treat each customer as family with respect and integrity. That's why Sheeler Auto Repair has always been voted one of the best … Read More
Banca Transilvania to deploy Personetics chatbot
Banca Transilvania, the second largest bank in Romania, is partnering with Personetics, the leading provider of Cognitive Banking applications, to make AI-powered financial guidance an integrated part of the bank's digital customer experience. The Cognitive Banking application provided by … Read More
Meet SAMI, a chatbot for the business
SAMI, short for 'ServiceNow Automated Messaging Interface,' has been designed as an AI business chatbot able to intelligently solve problems for employees, which in the past would have required input from a human. This includes HR enquiries such as holiday requests or helping to solve IT issues. Read More
Hong Kong brokers reluctant to deploy chatbots – survey shows
The data, quoted by the South China Morning Post, indicates that Hong Kong brokers prefer to use popular messaging apps such as WhatsAapp and WeChat to connect with their clients, whereas as artificial intelligence powered chatbots are being deployed by large financial institutions, like Standard … Read More
Social media habits vary little
Most adults still like Face-book and YouTube, while the 18- to 24-year-old crowd still prefers Snapchat and Instagram. Early 2018 data show that Facebook and YouTube still boast the highest number of users among all social media platforms. However, younger Americans tend to use a wider variety of … Read More
Even LinkedIn Cannot Resist Copying Snapchat-Style Filters for Videos
Every social media network has enjoyed its share of “inspiration” from Snapchat and the most recent one to fall in line is LinkedIn. The professional social network, which took some time to realize that video is the holy grail of online content, has now ripped off Snapchat's filter which can …
Snapchat Post Leads To Lyme Man’s Arrest, State Police Say
According to police, Farrell wrote a Snapchat story he thought would be seen by some friends and current students of Lyme-Old Lyme High School. But several students and parents saw the message — which police did not repeat — and viewed it as a threat to the school. The concerned …
Tony Romo gets playing partners for PGA Tour event
The PGA Tour didn't go all-in with a must-see pairing of Tony Romo and John Daly for the opening two rounds of this week's Corales Puntacana Resort & Club Championship in the Dominican Republic. Instead, Romo is paired with Dru Love, the son of golfing great Davis Love III, and …
You can now stream to YouTube Live straight from your browser
Like Facebook, Google is trying to make livestreaming as simple as possible, and is now letting content creators stream directly to YouTube Live without any extra encoding software. To get started, visit https://youtube.com/webcam. You'll be prompted to verify your account with a phone number – a … Read More