How Top 7 Banks Use Bots to Enhance Customer Experience
Consumers of information range from the end consumers of the bank to the CxOs in the financial services sector. Looking at chatbots as the new age contact center executives, banks have now started to transform to 'conversational banking' while minimizing cost and TAT along the way. Most forward … Read More
Alexa’s laughing bouts highlight a fatal flaw in bot development
The news about Amazon's Alexa bursting out in spontaneous laughter would have been funnier if it hadn't cast a spotlight on what's wrong with the current approach to chatbots and virtual assistants. Amazon researchers programmed Alexa to deliver a rolling “ha ha ha” when users said, “Alexa, can you … Read …
#RihNavy Costs Snapchat Millions
Snapchat is STILL losing money after Rihanna posted her disgust with one of their ads. The #Rihnavy immediately … We are all familiar with the Rihanna and Chris Brown domestic violence situation that occurred a few years back in 2009 and Snapchat is too. By the time Snapchat deleted the … …
A Wall Street pro explains how Rihanna’s disapproval cost Snapchat millions
We all know that Rihanna is an extremely powerful woman. However, in the days after the uncomfortable “Slap Rihanna or punch Chris Brown” Snapchat scandal it's become clear just how valuable her (dis)approval really is. Fans took to social media to criticise the animated ad that trivialised domestic … Read More
Why you haven’t seen GIFs on Instagram Stories and Snapchat
Snapchat posts and Instagram Stories are always entertaining to watch, and even more fun to put together thanks to the addition of GIFs and stickers that users are now able to feature on both apps. With that said, you were probably pretty bummed out last week when you realized that …
‘Drug house’ worries neighbors in Chippewa Falls
CHIPPEWA FALLS — Two homeowners who live in downtown Chippewa Falls told the City Council on Tuesday about problems with a neighbor's residence, describing the property as a drug house with numerous visitors at all hours of the night. Misty Barrett told the council about her concerns, which … Read More
Witnesses: Boko Haram returns Nigerian kidnapped schoolgirls
Boko Haram extremists have returned an unknown number of the 110 girls abducted from their Nigeria boarding school a month ago with an ominous warning, witnesses said Wednesday. The fighters rolled into town around 2 a.m. in nine vehicles and the girls were left in the center of town. As …
The Latest: Palestinian teenage protester gets 8 months
An Israeli military court has sentenced Palestinian teenage protest icon Ahed Tamimi to eight months in prison for slapping and kicking two soldiers after a plea bargain was reached. Her lawyer, Gaby Lasky, said Wednesday that Tamimi is also being fined 5,000 shekels (about $1,400) . Read More
YouTube plans to annoy music listeners into subscribing by playing more ads
YouTube is going to start serving heavy music listeners more ads in the hopes of annoying them into becoming paid subscribers to the company's upcoming new music service, according to YouTube's global head of music Lyor Cohen in an interview at SXSW, via Bloomberg. While that no doubt will be … …
YouTube will “frustrate” users with ads to lure them to a paid streaming service
YouTube generated around $10 billion in revenue through advertising, Bloomberg reports. The upcoming subscription service "will include exclusive videos, playlists and other offerings that will appeal to die-hard music fans." It will mark YouTube's third attempt at a subscription plan. A March 2018 … Read More