Social (Net)Work: How does social media influence democracy?
In the wake of fake news and Russian-bought ads that proliferated the 2016 U.S. presidential election, people have started taking a more critical look at the role of social media in society. As social media companies launch new policies in the aftermath, several questions still remain, and among them, … Read …
Why the talent management revolution pivots on AI for HR
And the marketing department has the decades of experience on this as they've really gone to digitalization and personalization of the marketing experience with customers. And ultimately, adopting an AI strategy for HR helps you create a much more personalized employee experience. You're going to … Read More
Noridian Healthcare Solutions Earns Prestigious Center of Excellence Recognition from …
The Noridian Healthcare Solutions LLC Provider Contact Center has been named a Center of Excellence by BenchmarkPortal. From left, Troy Aswege, senior vice president of operations; Paul Wilson, CEO, and Pam Gordon, vice president of Medicare operations and provider customer service program. Read More
UBank brings AI to customer agents with RoboBrain
“RoboBrain is quite simply an AI-powered information sourcing tool for our customer service agents. A one stop, one screen solution for information search at UBank.” The tool took eight staff about 12 weeks to build and deliver. It consists of Watson Conversation, Discovery and Knowledge Studio, and a … Read More
IBM’s “Watson Assistant” Is Your Smart, Automated Customer Service Partner
Watson Conversation includes out-of-the-box tools to build intents and entities in order to automate customer interactions with a natural language interface. Watson Virtual Agent is the cognitive, conversational self-service engine that utilizes those intents to provide answers and take actions across … Read More
Sterling Paper acquires Philippines’ AI-powered chatbot startup ChatbotPH
ChatbotPH, founded in 2017 by Ron Baetiong, JC Velasquez, and Stephen Ku, offers custom-built, AI-powered virtual assistants or chatbots, serving organisations in the nightlife, banking, and retail industries. The startup's services include bot creation, chatbot maintenance, and bot training for staff. Read More
Up for Debate: Snapchat is alive and well
The past couple of months have been really rough on Snapchat with the community backlash received after the company updated its app's redesign, which has hit the company hard. Thanks to celebrities like Kylie Jenner and Rihanna bashing the app as well, Snapchat has lost millions of dollars in … Read …
Seeking Your College Application Essays About Money
If you are submitting a story from either Instagram or Snapchat, please download it and send it as a video file. Not including multimedia will not hurt your chances, but we're open to the possibility that anything else you might want to include besides your words could bring your relationship …
Racy in lingerie! Scheana Marie dazzles in red bra on Snapchat
Scheana Marie dazzles in red bra on Snapchat. Racy in lingerie! Scheana Marie dazzles in sexy red bra ahead of flight with precious pooch. Scheana was back stage of her Sex Tips Vegas show. 'Carly actually popped my cherry' MAFS… Read More · 0:48min · Amherst student dies while on …
Meltaway ribs and a five-layer-high sandwich? Yes, at Buddy’s BBQ in Bedford
At least, the lunch wait wasn't long one day this week at Buddy's BBQ, which is growing a reputation for brisket, ribs and its Zeke sandwich. When last the Star-Telegram visited Buddy Haga, he ran a take-out stand inside a convenience store on Brown Trail near Pipeline Road. Now Haga …