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Whatsapp

WhatsApp co-founder wants you to delete your Facebook account

Brian Acton, who co-founded WhatsApp with Jan Koum in 2009, has declared it's time for you to leave Facebook, following the recent scandal with Facebook's alleged indirect involvement in the US Elections of 2016. A little backstory in case you missed it – data mining and analytics firm Cambridge … Read …

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Twitter

Twitter’s Chief Information Security Officer Departs

His departure comes at a critical time for Twitter, which has been under intense scrutiny from lawmakers for failing to prevent foreign meddlers, bots and fake accounts from running rampant. Coates' exit comes shortly after news reports that Facebook Inc.'s chief security officer, Alex Stamos, is planning to … Read More

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Twitter

Twitter and Square’s Jack Dorsey: Bitcoin Will Be World’s Single Currency

Twitter recently made headlines when it announced that it would be following in the footsteps of Facebook and Google by banning cryptocurrency and ICO-related ads. The social media giant is allegedly joining the fight to prevent scammers and fake companies from having their time in the limelight, … Read More

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Twitter

Twitter is latest tech company to lose its security chief

Twitter Inc.'s TWTR, +4.40% chief information security officer, Michael Coates, is leaving the company, amid a wave of security-chief departures from major tech companies this week. Coates confirmed his departure in a tweet Wednesday, after the news was first reported by The Verge. Coates said he … Read More

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Facebook

Here is how to delete Facebook

Some of us have been on Facebook for more than a decade, but all good things come to an end. Over the past 18 months, Facebook has been in a downward spiral. The social network is in the eye of a controversy storm, with fake news, Russia's meddling in the …

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Facebook

Regulating Facebook won’t prevent data breaches

After revelations that political consulting firm Cambridge Analytica allegedly appropriated Facebook user data to advise Donald Trump's 2016 U.S. presidential campaign, many are calling for greater regulation of social media networks, saying a “massive data breach” has occurred. The idea that … Read More

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Facebook

Cambridge Analytica, Facebook, and the Revelations of Open Secrets

The millions of Facebook accounts in question—as the reporter Michael Schwartz pointed out last March—were mostly culled from the friend networks of people who clicked on a cute personality quiz on the site. A significant number of the initial test-takers, starting in around 2014, were paid freelancers … Read More

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Social Customer Service

Utilities Lag Other Industries in Digital Experience, but Standouts are Emerging, JD Power Finds

It is the first-ever J.D. Power customer satisfaction study to incorporate biometric analyses (which tracks eye movements, facial emotions and voice … Utilities score 345 in the Centric Digital DIMENSIONSTM Score due to major gaps in social media, email, messaging and customer service capabilities. Read More

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Social Media

Social Media Spending, Use, and Distraction?

Results from the February 2018 CMO Survey indicate that companies currently spend 12% of their marketing budgets on social media. This is up from 3.5% in 2009 when this question was first asked. This increase is expected to accelerate with social media spending predicted to reach 20.5% of … Read More

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Social Media

Is Social Media Stressing You Out? Here Are 9 Self-Care Tips

Studies suggest that globally the average amount of time people spend online is two hours. This obviously increases in countries like the U.S. and across different age groups. So, if you're in your mid-twenties or mid-thirties living in an urban, metropolitan area, you can safely multiply that stat by two. …

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