Is privacy really possible in this age of social media?
Social media giant Facebook is under fire amid allegations that the data of millions of its users was misused for political ends. A British consultancy firm, Cambridge Analytica, harvested the information through an online personality test. This was allegedly used to help both the Trump presidential … Read More
Brainstorm Health: Fortune Conference Ends, Kevin Durant on Social Media, GSK Budget Demands
Happy Wednesday, Dailies. Just a short note today to thank those of you who made our third annual FORTUNE Brainstorm Health meeting such a raging success. Thank you to our phenomenal speakers and delegates—and, in the coming days, I'll have much more to say on what I learned from you. …
Pols defend social media privacy bill panned by police
State legislators are defending a proposed social media bill now under fire from law enforcement officials, arguing it protects privacy rights. “It is important we have the ability to have our social media account be private and to get a job or go to a school to not have that …
Five million jobs will be lost to AI by 2020 – WEF
While we leave the repetitive, time-consuming back-office and shop-floor tasks to the machines, we'll be gifted with more time to focus on what's becoming key for every industry: the customer experience and human interaction. Managers will have more time to interact with team members. Colleagues … Read More
American Financial Benefits Center on the Uncertain Future of Public Service Loan Forgiveness
Through its strict customer service guidelines, the company strives for the highest levels of honesty and integrity. AFBC is a member of the Association for Student Loan Relief (AFSLR), and each representative on the phone has received the Certified Student Loan Professional certification through the … Read More
Layoffs begin at Meredith after Time Inc. merger
The cutback does include 200 people who got the word on Wednesday plus an additional 600 at the Time Customer Service Center in Tampa, Fla., that Meredith previously said it planned to shut down. Meredith said it is will move all the subscription and fulfillment work to CDS, a Hearst-owned …
Global Chatbot Market Opportunities 2018: Contus Bot, Marutitech, Pandorabots, Synechron …
Global Chatbot Market 2018 Market Size, Share, Global Trends, Price, Chatbot Research Report, Segmentation and Forecast 2017-2026. The report on Global Chatbot Market provides a comprehensive analysis and industry insights from experts. The report analysis is based on a systematic and … Read More
‘They’re cheaper and they never sleep’ – why high-performing marketers turn to chatbots
Speaking during the Mumbrella360 Asia conference in Singapore last year, Thain claimed he had seen whole customer service departments replaced by chatbots. In addition, he argued that by 2020, 85 per cent of all customer interactions will not even require humans. “We just want a different … Read More
Royster talks Greek life winter rush process, racist Snapchat incident and national conversations …
The Office of Multi-Ethnic Student Affairs also held open office hours Saturday and Sunday for students who were impacted by the Snapchat to discuss how they were feeling. Harper touched on the widespread effect of ignorance and how the University needs to deny its place on campus as an entire … …
‘Get off my social media!’: The 39-year-old snapped at her daughter Brielle when she posted a …
The latest episode of The Real Housewives of Atlanta saw Kim's fall-out with NeNe Leakes continue over the video Brielle took claiming to show roaches in NeNe's house. NeNe, who also dealt with another scandal after telling a comedy heckler she hoped she got raped, admitted that her initial online … …