NiceBot News
Twitter

Twitter is accused of not protecting women

LONDON: Amnesty International, the human rights group, has accused Twitter of failing to prevent online violence and abuse against women, which is preventing many women from expressing themselves freely on the social platform. Released on the same day that Twitter marked the 12th anniversary … Read More

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Twitter

Twitter ‘planning to implement’ ban on cryptocurrency ads

The cryptocurrency industry is relatively new and unregulated, and the number of scams is on the rise as criminals attempt to cash in on the recent boom. Twitter, therefore, is said to be considering a ban on cryptocurrency advertisements, which were recently banned by Google and Facebook. Read More

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Facebook

Facebook’s Zuckerberg Admits Mistakes, Outlines Fixes

LONDON (AP) — Breaking more than four days of silence, Facebook CEO Mark Zuckerberg admitted mistakes and outlined steps to protect user data in light of a privacy scandal involving a Trump-connected data-mining firm. Zuckerberg posted on his Facebook page Wednesday that Facebook has a … Read More

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Facebook

Facebook lays out stricter rules to protect your social data

It's been a few years coming, but today Facebook unveiled its strategy for protecting user data on its platform. The basic gist? The company is going to be more cautious about how data is shared, and be much more transparent with its users. Today's announcement came alongside Mark Zuckerberg's … Read …

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Facebook

Much of Wall Street thinks the Facebook data scandal is overblown

Altimeter Capital Management CEO and founder Brad Gerstner is one of many on Wall Street who thinks Facebook's latest scandal is no big deal. He called Facebook CEO Mark Zuckerberg and COO Sheryl Sandberg "one of the best management teams in global technology" and recommends buying … Read More

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Social Media

Small Biz Dependent upon Social Media, Not Websites

One in five small businesses are selectively using social media instead of a website in an effort to engage customers, the survey found. Small businesses consider cost a bigger concern than the potential repercussions of not having a website. Clutch found that social media platforms such as Facebook … Read More

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A.I and Customer Experience

Tech should be more intelligent than artificial

While every new project has to start somewhere, brands will no doubt be looking out for signs of how AI is most successfully used and ways to integrate it throughout the customer experience. Crucially, AI shouldn't be an add-on. Brands can derive the most value from AI when it is …

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A.I and Customer Experience

TechBytes with Ivy Shtereva, Director, Marketing and Marketing Operations – Yes Lifecycle Marketing

Mobile email, message personalization, and AI are the factors that will affect the martech landscape the most because they are instrumental in the way customers experience emails. In 2018, the smartphone will continue to be the most dominant device not just in terms of email opens and clicks but also … …

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A.I and Customer Experience

General Insurance Article – Impact of Artificial Intelligence on the reinsurance sector

Secondly, how can the insurance industry leverage off the potential of AI? For example, how can it be used to improve competitiveness, improve customer experience, reduce risk exposures and improve profits through greater use of automation, efficiency, refined underwriting and segmented pricing? Read More

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Customer Service

Hong Kong’s Cathay Pacific looks to food revamp and new lounge to help boost flagging fortunes

Hong Kong's largest airline is to revamp its airport lounges and in-flight food, as it seeks to compete in an increasingly crowded market. Cathay Pacific Airways' main customer service focus in 2018 would be improving catering, managers said, raising an aspect of its offering that many customers see as a … …

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