Woman urged to dump boyfriend by Twitter users after he told her to ‘put some nice clothes on’ in …
A woman is being urged to dump her boyfriend by hundreds of strangers after he suggested she make more of an effort with her appearance. Twitter user Harriet shared a screenshot of a recent text exchange with her boyfriend online, in which he asks her not wear a dressing gown …
How Twitter’s Trending Feature Can Be Applied to Every Area of Business
In 2013 Twitter launched its Trending feature — a list of algorithmically-determined popular hashtags. Facebook rapidly followed suit, and since then the trending feature has become a staple of the social media experience. But trending algorithms have use cases that extend far beyond learning about … Read More
Twitter CEO Believes Bitcoin Will Become the World’s Most Valuable Currency
One of those who embrace this idea is Jack Dorsey, Chief Executive Officer of Twitter, who has expressed confidence in the advantages of using Bitcoin over FIAT. A phenomenon that, if widely adopted, will allow it to overtake traditional money in popularity and convenience at some point in the future:. …
A ‘dangerous situation’ at Facebook could get ‘much worse’ if we don’t take ‘immediate steps’
As we process the details unfolding around what truly happened at Cambridge Analytica and Facebook, it becomes increasingly apparent that we have allowed a dangerous situation to develop, but that things could get much worse unless we take immediate steps to address the larger risks associated … Read More
Mark Zuckerberg says he’s ‘fundamentally uncomfortable’ making content decisions for Facebook
Facebook CEO Mark Zuckerberg doesn't want to be the content police. But he might not have a choice. For years, Facebook has argued that it's a platform for all ideas. Outside of obvious ethical violations — child pornography or terrorist propaganda, for example — it doesn't want to take responsibility … …
Facebook gave data about 57bn friendships to academic
Before Facebook suspended Aleksandr Kogan from its platform for the data harvesting “scam” at the centre of the unfolding Cambridge Analytica scandal, the social media company enjoyed a close enough relationship with the researcher that it provided him with an anonymised, aggregate dataset of … Read More
Social Media Listening | Key to customer experience management
Customer experience, be it good or bad, are often shared publicly over social media specially over Twitter and Facebook. I believe, as humans though, … It is better to let the customers know how that they can reach out to customer help desk and start a conversation offline . These …
United can’t avoid customer service scandals — and it’s becoming the company’s greatest crisis
In the age of smartphones and social media, customer service scandals are inevitable for airlines, but they've become a common occurrence for United Airlines over the past few years. While the infamous April 2017 incident in which aviation officers dragged a customer off an overbooked flight … Read More
5 Ways Social Media Will Disrupt Politics
“The social media platforms we have today usually do not create the kind of productive discourse useful for accurate representation and good government,” Crawford wrote, attributing their shortcomings to the profit motive of the providers. He then called for the creation of “an idea-based debate in a … Read More
Over a third of Brits would let brands sponsor their social media photos
Similarly, 36 per cent of social media users would let brands do the same for every photo they posted online, whilst 39 per cent would be most willing to appear in their favourite brands' television advert. The findings come from online marketplace OnBuy.com, which analysed YouGov survey data from … Read …