Economic historian Niall Ferguson: It’s hard to see how Facebook’s business model remains intact
Facebook is vulnerable to a user revolt and a government crackdown in the wake of the Cambridge Analytica data scandal, historian and prolific author Niall Ferguson told CNBC on Thursday. "Over a five-year time horizon, it's hard to see that its business model is going to survive intact. Because the … …
Facebook is a mess, but some users can’t afford to delete their accounts
I'm as pissed as anyone about the way that Facebook misused data. I'm a journalist who owns a share in a small, independent media company that has seen ad revenues decline dramatically over the past few years—largely because of competition from Facebook (and Google)—so I have a natural … Read More
Data breach? That won’t make us delete our social media accounts
At the age of 26 I am, by dint of millennial law, an app-happy perma-swiper, dishing out personal data with reckless abandon. It's not that I want to grant access to my information willy nilly – in fact, I am near-chronically clandestine when it comes to posting details of my …
Stop sending children social media notifications during the night, says privacy expert
Speaking at an event organised by Telegraph Technology Intelligence on Thursday, Jenny Afia, a partner at law firm Schillings, said it was "bonkers that children are treated exactly the same online as adults are". Under new laws social media firms will have to use "age-appropriate design" for users who … Read …
Trudeau says party not turning back on social media in future campaigns
OTTAWA – Justin Trudeau says he's not going to turn his back on social media for future campaigns at a time of deepening public concerns over the use of private Facebook data for political purposes. Speaking to reporters today in New Brunswick, the prime minister says the Liberals will continue …
Yotpo’s AI Powered “Insights” Helps Brands Make Sense of Customer Feedback Data
At its core, Insights gives marketing, customer service, and product teams access to real-time business intelligence designed to improve overall customer experiences, as well as inform operational, commercial, and product development strategies. Through reviews and other user-generated content, … Read More
Helo Ride-sharing Service Blade Obtains More Funding
Concurrent with the financing, the company has formed an alliance with Airbus Helicopters to provide customer and helicopter operator technology solutions and on-the-ground customer experience management for the Airbus Ride helicopter service in the Dallas market. Airbus Ride has operated for … Read More
Enterprise IoT Leader Samsara Raises $50M to Invest in Growth
With the new funding, Samsara will scale customer support and enablement to serve thousands of new customers, and will expand its platform with new sensors, software, and AI-driven data analytics to bring new business value to its users. The company plans to grow from 300 employees to over 550 … Read …
Oracle sued over claims of shoddy service, licensing designed to force adoption of its kit
To bolster its bid for class action recognition, the complaint cites 16 gripes culled from two different websites about Oracle and its customer service as evidence of widespread dissatisfaction. Most of the objections are drawn from business software review site Capterra, where Oracle Hospitality POS gets … Read More
Improving Medication Adherence in a Medicare Population With “Chatbots”
Getting patients, especially in the Medicare population, to adhere to taking prescribed medications is key to preventing future complications. One health plan used personalized outreach in the form of “chatbots” to call Medicare beneficiaries to educate them about adherence and find out more about what … Read More