One San Francisco, California-based startup is taking product digitization and garment virtualization to the next level and improve unique customer experience. Artificial Intelligence and intelligent retail automation startup, Vue.ai, announced today the commercial launch of the world's first AI-based … Read More

Lucy Glennon specializes in customer service training and recruitment and hiring. She can be reached at 866.645.2047 or lucyg@hireguru.com or at the HireGuru. CUSTOMER SERVICE – Have you been married long? If so, I want you to think back to when you and your spouse were first dating. Read More

A consumer court recently directed a restaurant and pub in Lower Parel to refund the service charges, which, according to a customer, he was “forced to pay”. The complainant alleged that the service and the food at the restaurant “were not up to the mark”. Ashwin Vora, a resident of …

Some have said customers must understand that in order to get good service, we need to be willing to pay more for products and services in general so that money can be channelled to salaries within the industry. This may very well be true in some instances which is why …

Snapchat added a new element to its Snap Map feature that will bring users much more information from friends, as well as from the messaging application itself. Map Explore, which debuted Thursday, will update users' Snap Maps when friends who have chosen to share their locations perform actions … Read More

Snapchat referenced two beta users of the radius-targeting feature: Hopper, a travel planning website, and Nordstrom Rack. Hopper reported the radius-targeting ad filter cut its costs per impression (CPIs) in half and lifted its booking rate to four times what it was experiencing on other social platforms. Read More

Though they take different approaches, Snapchat and Instagram both have the same aim: to be your go-to place for sharing everyday photos and videos. But in this ongoing sparring match, Snapchat is losing, and losing hard—it has fewer users, a more confusing interface, inferior features, and a worse … Read More

Kin (KIN) is a digital currency created to incentivize users to interact with Kik, an instant messaging app. Kik announced its debut on May 25, 2017, describing the new cryptocurrency as "designed specifically to bring people together in a new shared economy." Kin was implemented on the public … Read More

SIGNAL HILL — A 76-year-old pedestrian was hospitalized Wednesday with critical injuries he suffered when he was hit by a vehicle in Signal Hill. The victim was struck about 9 p.m. Tuesday at the intersection of Pacific Coast Highway and Molino Avenue, according to Signal Hills police Senior Officer … Read …

“Telegram Messenger has filed a complaint with the European Court of Human Rights to appeal the ruling of the Meshchansky Court [of Moscow] that ordered the company to pay 800,000 rubles as fine for its refusal to provide the FSB with user messages encryption keys,” Pavel Chikov, head of Agora, … …