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Twitter

Tribune says cartoonist Scott Stantis had fake Twitter followers

The Chicago Tribune said Thursday that 5,000 fake Twitter followers were purchased for editorial cartoonist Scott Stantis' account, an act that violated the Tribune's code of ethics. In a letter to readers, Chicago Tribune Publisher and Editor-in-Chief Bruce Dold said the Twitter followers were bought on … Read More

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Facebook

Social-media alternatives to Facebook

And it probably goes without saying that Twitter, like Facebook and many other social networks, mines user data for advertising and other purposes. But it feels a lot less cluttered than Facebook, and there's a robust browser-based interface for people who prefer to network on their PCs. Read More

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Facebook

Why Should I Even Care About the Facebook Stuff?

Have you heard? Facebook is collecting vast troves of demographic and behavioral data about you — yes, you, even if you don't use Facebook — and is using it to help advertisers target you and your friends. In some cases, developers hooked into the Facebook platform are extracting data about …

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Facebook

In a heated debate, Facebook shareholders argue whether social media has peaked

Investment manager Ross Gerber thinks Facebook is in deep trouble after the Cambridge Analytica data leak. On CNBC's "Closing Bell," Gerber argued that "social media has peaked" and predicted that "daily active users in the North American region in Facebook will decline in this quarter, and will … Read More

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Social Customer Service

Vodafone rolls out VoLTE services in UP West

Vodafone said that it is the first GSM service provider in the UPW circle to enabling customers to make calls using VoLTE. Vodafone SuperNetTM 4G customers can access Vodafone VoLTE for no additional charges and all calls will be billed as per existing plan or pack benefits, the company said. …

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Social Media

Bye Facebook, hello Instagram: Users make beeline for Facebook-owned social network

More than two dozen social media users surveyed in recent weeks by USA TODAY say Instagram is now their favorite social network. With feeds filled with inspirational pictures and a chummy vibe, it's their happy place — or at least a whole lot happier than Facebook. But, as more of …

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Social Media

Cate Blanchett Talks Woody Allen Allegations and Says Social Media is “Not the Judge and Jury”

Cate Blanchett has some thoughts regarding social media and her work history with Hollywood director, Woody Allen. The Australian actress sat down for an interview with CNN's Christiane Amanpour where she spoke of the man she worked with on Blue Jasmine—a film that ultimately earned her an … Read More

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Social Media

Why the Cambridge Analytica Scandal Is a Watershed Moment for Social Media

Serious concerns have arisen in the past week over how social media firms guard the privacy of their users' personal data, and how the analytics of such data can influence voter preferences and turnout. Those worries follow a whistleblower's account to The Observer newspaper in the U.K. about how … Read …

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Customer Service

FAQ: Toys ‘R’ Us store closures

News Channel 8 has learned that many customers with complaints have had trouble getting their concerns addressed quickly through the Customer Service phone number. What will happen to items on layaway at affected stores? If you have items on layaway at a closing store, Toys "R" Us says it will … …

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Customer Service

E-commerce business Wayfair promises 450 jobs for Elmira area; annual payroll about $20M

Wayfair, an e-commerce business that specializes in home furnishings and decor, plans to open a new call center this summer in a former Corning Inc. building on Daniel Zenker drive, near DeMet's candy. Wayfair will look to hire local residents in full-time customer service and sales jobs that include full … …

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