However, using AI can make it more seamless and easy. AI allows for the automatic processing of orders by performing various types of data-checking and fact-checking, such as fraud detection and credit analysis. As a result, you're able to improve the customer experience – in a world where everyone … Read …

That's one of the tips Keely Humphrey, training coordinator for the City of Newport News' Waterworks, offers to those who work with the public in customer service. It's important to take interest in customers who are upset or angry about something and to try to help them fix the issue, …

Energy supplier Spark, which specialises in deals in the rentals market with letting agents, has invested £1.5m to create an automated assistant for customers. Tenants will be able to communicate online with the smart assistant chatbot called Ami to manage routine aspects of their account such as going … Read More

Taking care of customers has always been crucial to business success. In fact, stock experts have found that brand loyalty is the most reliable aspect in predicting a company's performances in both short and long-term futures. A study by Michigan State University found that traders who built stock … Read More

Energy supplier Spark, which specialises in deals in the rentals market with letting agents, has invested £1.5m to create an automated assistant for customers. Tenants will be able to communicate online with the smart assistant chatbot called Ami to manage routine aspects of their account such as going … Read More

This application differentiates itself by the type of communication it offers. Users are able to discuss by sharing photos. You can chose from the photos saved on your phone or take a new one from the app. Once the legends are added, all you have to do is select a …

Snapchat may still be getting a lot of heat for their redesign, but the company is continuing to devote resources to build out Snap Map, the map-based feature it introduced last year. A new feature called Map Explore will let you thumb through Snap Map updates in a more methodical …

According to Snapchat, to use this feature, the user has to turn on their location on Snapchat. Then they have to pinch on the camera home screen to zoom inside the Map. The Explore option automatically updates all the live events around your surrounding location. This option is available only …

WEEKS, Yvette R., 46, 717 Forest St., bail jumping Feb. 20 and possession of methamphetamine with intent to deliver Sept. 27, four years probation, $1,036 fine, ordered not to have contact with known drug dealers or users. SIEGERT, Michelle A., 30, Chippewa Falls, obstructing an officer and bail … Read More

CHIPPEWA FALLS — A Chippewa Falls woman has been charged with theft from an 89-year-old neighbor who has dementia by persuading him to write her a check for $10,000. Carol Stone, 108 Jefferson Ave., was charged in Chippewa County Court with theft of movable property. She will appear in … Read …