Local company preserves expertise using AI
They came upon CLEVVA, a virtual advisor platform that enabled it to capture Coleman's 55 years of experience on an AI-powered platform. Polyflo SA is a Johannesburg-based vinyl flooring and building protection solutions company which services architects and commercial clients within the … Read More
Merkle Launches Innovation Cloud 2.0
The new solution by the company integrates marketing technologies with people-based data to grow customizes customer experiences. MIC 2.0 also utilizes capabilities powered by Adobe's artificial intelligence (AI) and machine learning framework, Adocustobe Sensei. This includes abnormality … Read More
TelaDoc service gives new meaning to ‘seeing the doctor’
… TelaDoc will narrow down licensed professionals near you and find the perfect fit, no wild goose chase necessary. Breiding says she would absolutely use TelaDoc again and has since used it on two other occasions. With its ease of access, smooth registration process and timely customer service, … Read More
Applauding Snapchat’s customer service
Jokingly, I suggested he contact their customer service, but I guess my sarcasm didn't translate through text because next thing I knew he was emailing Snapchat, pleading they restore our streak. He received from customer service representative Theresa. After all, at 9 a.m. on a Monday morning, what … Read More
Liberty Global taps LivePerson for customer service messaging
Liberty Global has signed up LivePerson to enable its subscribers to message rather than call its customer services teams. The operator has implemented the US-based vendor's LiveEngage platform across six of its markets as part of a wider digital transformation push. Customers of Virgin Media in the … Read More
A chatbot that knows cricket like the back of his hand
Roanuz, an Indian Artificial Intelligence (AI) start-up has developed a Chatbot that can mine relevant answers from statistical inputs obtained from every important international cricketing series and tournament. The AI-powered virtual assistant, programmed to give context-relevant answers in both text … Read More
Chatbot Market Key Opportunities & Global Forecast, 2016-2024
Zion Market Research added an exclusive research on “Chatbot Market: Global Industry Analysis, Size, Share, Growth, Trends, and Forecasts 2016–2024” in its database. The research report represents a comprehensive assessment of the Chatbot Market and contains key insights, facts, historical and … Read More
Rajasthan Uses AI, Hackathons To Bridge Rural-Urban Divide
“Each candidate is mentioned by their election names and the voter can easily vote from home,” a 21-year-old developer said. Students from Jaipur College, who participated in the event has devised 'antidepressant chatbots for various Rajasthan government department and that would help employees … Read More
EasyJet pilots mess around on Snapchat in cockpit during flight from Paris to Madrid
An easyJet pilot has been filmed dancing in the cockpit and playing games on Snapchat with the captain during a flight to Madrid. The two pilots were filmed messing around in the cockpit during a flight form Paris to Madrid on Wednesday. The captain, Michel Castelluci, posted their antics to …
EasyJet insists passengers not put at risk as pilots played Snapchat game at 30000ft
A pair of pilots have come under fire after a video surfaced of them playing a Snapchat game while flying a packed passenger plane. EasyJet, however, has said no passengers were put at risk despite the fact the pilots were seen filming each other on their phones playing the online …