NiceBot News
Twitter

What Is Black Twitter?

Marchers walk through the Homewood neighborhood during their on Aug. 19, 2017 in Pittsburgh, Pennsylvania one week after the violent 'Unite the Right' rally in Virginia that left one woman dead and dozens more injured. Black Twitter has been a major platform for black social activism. Read More

Read More
Facebook

Steve Bannon on Cambridge Analytica: ‘Facebook data is for sale all over the world’

Bannon is a former vice-president and board member of the political consultancy, which he agreed he “put together”. He claimed at conference in New York that neither he nor Cambridge Analytica had anything to do with “dirty tricks” in the use of information harvested from Facebook to make computer … Read …

Read More
Facebook

How to control what people can see on your Facebook

Almost everyone you know probably has a Facebook account, making the social media platform an easy place to share all sorts of personal information with friends and family. But all that data may not always remain between just you and those on your friends list. As it's been recently revealed …

Read More
Facebook

The Facebook and Cambridge Analytica scandal, explained with a simple diagram

There is a complicated web of relationships that explains how the Trump campaign, via the help of a political consulting firm, was able to harvest raw data from 50 million Facebook profiles to direct its messaging. The consulting firm, Cambridge Analytica, is tangled up in several scandals, as my … Read …

Read More
Social Customer Service

Applauding Snapchat’s customer service

You'd think that after all we've been through, a social media construct would be a minor component of our friendship, but now, in college, our streak is what … Jokingly, I suggested he contact their customer service, but I guess my sarcasm didn't translate through text because next thing I …

Read More
Social Media

Social Media, Privacy and Technological Change

Several new and forthcoming titles from university presses take up the interconnected subjects of social media, privacy and technological change. Here's a brief survey; quoted material is taken from publishers' catalogs and websites. Originally published in Germany, Roberto Simanowski's Facebook … Read More

Read More
Social Media

Sherwin-Williams, Hanes, Powerade lead March Madness social media engagement

In the two minutes following its NCAA men's basketball tournament March Madness TV spots from March 14-19, Sherwin-Williams had an average 1,521% lift in social media engagement and 89% positive sentiment, according to an analysis from 4C Insights made available to Marketing Dive. Hanes … Read More

Read More
Social Media

How Social Media Can Reveal Overlooked Drug Reactions

"Social media was one of the first places I went." Under the hashtags #colorectalcancer and #nevertooyoung on Facebook, Twitter and Instagram, other patients were sharing a fuller picture of their experience with cancer treatments. Later she found even more advice on specialized message boards. Read More

Read More
A.I and Customer Experience

IBM Think 2018 Postmortem: Making incumbent enterprises great again

Or Royal Bank of Canada, which is utilizing artificial intelligence (AI) to deliver new personal financial assistants designed to make its customer … Complementing Cloud Private for Data is the newly released Watson Studio, which is a 2.0 rethink of Watson Data Platform and Data Science Experience. Read More

Read More
Customer Service

ServiceTitan Raises $62 Million in Series C Funding Round Led by Battery Ventures

ServiceTitan provides a state-of-the-art software platform that allows home-service businesses to effortlessly manage and streamline their operations, improve customer service and grow their business. The company intends to use the capital to bring new features to its platform, deepen its investment in … Read More

Read More