Facebook loses Tesla and SpaceX over data furore
Elon Musk, the billionaire boss of Tesla and SpaceX, has deleted his company's Facebook pages in protest at the data leak scandal engulfing the world's largest social network. It looked like just another offhand tweet on Friday when Mr Musk, who enjoys skirmishing with his 20.5m Twitter followers, took … Read …
Facebook fell 13 percent this week to below $160, the stock’s worst week since July 2012
Facebook stock suffered its third worst week of all time in the wake of the Cambridge Analytica data scandal — which heightened privacy concerns and spurred government probes into the social media giant. The company's shares fell more than 13 percent for the week, closing Friday just below $160. Read …
What Your CEO Is Reading: Social Media Killer Apps; GDPR; Humanity’s End
A picture taken on November 20, 2017 shows logos of US online social media and social networking service Facebook. / AFP PHOTO … Killer app for the social media age #1: Data ownership. … “Don't make the mistake of thinking you're Facebook's customer, you're not – you're the product,” he …
Air travel has become worse than ever — and the iPhone is to blame
Smartphones and social media make it easier for stories of disruptive airline passengers to spread. While it might seem like air travelers have become … No matter how airlines approach customer service in the social media age, there's a drawback. If they do nothing, they're criticized for being callous or … …
Toys ‘R’ Us last-gasp mega sale has social media buzzing
FILE- This Jan. 24, 2018, file photo shows a Toys R Us store in Pittsburgh. Toys R Us is opening its doors with a going-out-of-business sale, offering clearance discounts at all 735 stores, including Babies R Us. The company did not say Friday, March 23, how big the discounts will …
Social media scandal raises privacy concerns
Even as awareness has grown about the lack of data protection and privacy on Facebook and other social media sites, for many users it has become too big to quit. The effects of the Cambridge Analytica scandal continue to be felt, but CQU ICT lecturer Steven Gordon said the impact …
Dublin airport scores on social media
Dublin Airport has scored a hat trick of social media awards in a leading global competition. The Republic's biggest airport won the awards for the best airport twitter feed, best use of instagram and best use of social and digital media at the Moodies, which reward the best practice in …
Banks blending new technologies with personalized service
Designed to provide a multi-channel approach for customer service, the banking center of today will come in many different sizes and have different … Mercantil Bank's recently opened banking center in the City of Wellington is a case study in blending new technology with personalized service. Read More
AT&T customer denied free battery to keep phone in power outage
But since he's not a Verizon customer, he was told by AT&T that the company's contract with Verizon doesn't include the free battery backup. At age 81, Wyndrum worries about not having phone service in case of a power outage. "While the quality of service (using fiber) is better, the …
Business Briefs: Mechanics Bank promotes 3 employees
Nathan Masters has been promoted to assistant vice president, commercial loan officer. Nathan joined Mechanics in 2009 and has served as a customer service representative, customer service specialist and business banker. Nathan is currently attending Mount Vernon Nazarene University to pursue a … Read More