I spent the evening with a friend who is far bolder than me. Having deactivated his Facebook profile three years ago, he upped the ante this week by deleting his Instagram account. Even more drastically, he plans officially to delete his long-dormant Facebook account—the last vestige of his serfhood in … …

The British authorities on Friday raided the London offices of Cambridge Analytica, sweeping it for evidence that could implicate the scandal-hit communications company in illegal data mining on Facebook to influence voters in political campaigns. The move is the latest in a slew of investigations across … Read More

Plus I like to shop for baby stuff such as diapers and toys. All it took was a couple of hours online for Mr Ryan Flores, a researcher at cloud security solutions firm Trend Micro – and a casual contact whom I've not shared these details with – to dig …

Many who couldn't make it to the Washington, D.C., rally came to Lansing to show their support for the March for Our Lives protest, part of a national movement to fight gun violence. Thousands from around the state marched from the Hall of Justice to the Capitol on Saturday. Here …

This move marks the major roll-out of an Orwellian system of state control called 'social credit' that makes abuse of Facebook data look like child's play. Using information harvested from all official records and billions of daily online transactions – from chatting with friends on social media through to … Read …

Indian Railways plays a key role in the Indian growth story. The challenge is to improve revenues and enhance the customer experience while improving efficiency and reliability of operations. The speakers deliberated on how Artificial Intelligence can help in enhancing the customer experience as well … Read More

In an effort to enhance customer convenience and provide a seamless on-boarding experience, Oman Arab bank (OAB) has introduced account opening services at a location that is convenient to its customer. The experience is digital, and is completely paperless and instant. The service is deployed on … Read More

Local owners, however, say they have weapons to protect themselves, including product presentation, nimbleness, less hunger for profit, and customer service and loyalty — in Shenanigans' case, the relationship has so far lasted 44 years. “We play in a different realm,” said Shenanigans owner Kai … Read More

“Bringing in two world renowned speakers on customer service and sales and kicking off our certification program is our way ensuring we are offering the best service we can. The best part is that these two speakers will also benefit all local sales- and marketing-focused businesses in Topeka.”. Read More

Snapchat is having a rough week, to say the least. After catching some heat from Rihanna about a controversial ad that ran on the app last week, Snapchat is losing another major user: Chrissy Teigen is quitting Snapchat. And if recent events have shown anything, another celebrity giving up on …