In the apology, the 33-year-old wrote: 'You may have heard about a quiz app built by a university researched that leaked Facebook data of millions of people in 2014. This was a breach of trust, and I'm sorry we didn't do more at the time. We're now taking steps to …

Facebook Chief Executive Mark Zuckerberg apologized to Britons on Sunday over a "breach of trust", taking out full page advertisements in British newspapers after a political consultancy got its hands on data on 50 million users. "We have a responsibility to protect your information. If we can't, we don't … Read …

Companies in this highly competitive industry should thus maximize their use of social media and other online platforms in promoting their brands and generate … And for this reason, it is essential to use an effective healthcare customer service call center to lighten the workload as you focus on the …

Ciesla said women may find themselves on social media looking at pictures of celebrities or a peer and find themselves making comparisons. She also introduced the concept of social comparison, something that teenagers and young adults engage in, whether if it's about body image or a grade on an … Read …

The rise of social media has given medical practices a new tool for overcoming one of their biggest headaches: resolving disputes, or just getting answers from payers, EHR companies, and the many other entities practices depend on to operate efficiently and provide care to patients. That's because … Read More

The new Facebook, the new Twitter, the new Instagram: recently the Vero smartphone app was being hyped as the successor to all those social networks. For a few days there was a rush to download Vero as celebrities and social media influencers announced they were switching to this ad-free … Read …

Mashreq, one of the UAE's leading financial institutions, today announced it has received the Service Olympian Award for 'Best Call Centre 2018'. The prestigious awards are the most coveted customer experience recognition in the Middle East and celebrate excellence in customer service delivery. Read More

In some respects, customer service is cut and dry. If a customer has a question, you answer it. If a customer has a problem, you attempt to resolve it. The process is so straightforward that most companies have a script or a branching algorithm for representatives to follow, which can …

… gifts for visiting family, the only words spoken to me were “I need to see your ID” when checking out. In a small town such as Laramie where merchants cannot afford to have the inventory that Cheyenne and Ft. Collins stores can afford, the way to be outstanding and …

In the latest public blow for Snapchat, Chrissy Teigen has confirmed that she will no longer be using her account with the social media service. “I stopped using snap. The update, the constant complaints of people not being able to find me, plus the Rihanna poll…no bueno,” the model, who …