When a chatbot says sorry, does it really mean it?
However, as businesses increase their use of chatbots in customer service (with 80% of businesses either using them already, or planning to by 2020, according to some reports), the emerging challenge is how to integrate this technology whilst maintaining an authentic 'human touch'. In this so-called … Read More
SimbaPay adds AI chatbot for money transfers in Africa, Europe
Digital money transfer provider SimbaPay has added an artificial-intelligence powered chatbot that will enable banks and other companies to offer international money transfer to customers across Africa and Europe through text messaging. London-based SimbaPay is partnering with African technology … Read More
Exacerbating our ‘fake news’ problems: Chatbots
VANCOUVER—Of all the tactics hackers use to attack a target, the most common by far is the innocuous-sounding “social engineering.” It's what gets you log in to an imposter site that'll steal your password, or to open an email attachment that'll install ransomware on your computer. Social engineering … Read More
Chrissy Teigen Is Breaking Up with Snapchat
On Saturday, the prolific social media star wrote on Twitter that she has stopped using the app for two reasons: First, like Kylie Jenner before her, Teigen found the controversial interface update difficult to navigate, and she was sick of the "constant complaints of people not being able to find …
The 3 Reasons Chrissy Teigen Decided to Leave Snapchat
Over the weekend, Chrissy Teigen — model, cookbook author, wife to John Legend and noted viral Twitter commentator — took to Twitter to talk about another form of social media. Specifically, she wanted to explain why she wasn't using Snapchat anymore. “The update, the constant complaints of … Read More
2 Springbrook employees accused of recording disabled residents on Snapchat
Investigators say McDowall and Carbone allegedly took inappropriate Snapchat videos of residents without their knowledge, and they continued doing it over a period of time. McDowall was arrested March 19, arraigned and then sent to the Oneida County Jail on $5,000 cash bail or $10,000 bond. Read More
Ethiopia re-arrests recently freed politicians, journalists
A lawyer says Ethiopian security forces have re-arrested some recently freed politicians and journalists as they gathered for a social event outside the capital, Addis Ababa. Amha Mekonnen has represented a number of the detainees. The lawyer tells the Associated Press the arrests Sunday afternoon … Read More
Picking the pockets of seniors
It started off innocently enough, with a few friendly messages on Facebook from another senior who certainly seemed like the real deal. “I had a street address (for him) and the whole bit,” said Heather Marchione. The then-72-year-old divorcee started exchanging text messages with her newfound friend … Read More
Official Suggests Iran May Soon Block Access to Widely Used Telegram Messaging App
A provocative comment by a top official in Iran has resulted in renewed fears among the public that the government may soon block access to the country's most widely used private messaging app, Telegram. “Twitter and YouTube will not be un-filtered,” Abdolsamad Khorramabadi, the secretary of the … Read More
YouTube TV Strikes Promotional Partnership With National Basketball Association For NBA Finals
“Partnering with the NBA is a slam dunk for YouTube TV members, with more basketball content and the first-ever presenting partner of the NBA Finals,” Angela Courtin, head of YouTube TV and originals marketing, said in a statement. The deal marks the second time YouTube has selected a sports … Read …