NiceBot News
Social Media

2 Tips to Assist Customer Service Efforts on Social Media

Even if you aren't active on your Social Accounts, your customers are, and they expect you to be there too. Using Social Media is critical to your business' success, which is another issue completely, but using it consistently, monitoring customer comments, and responding directly to issues is just as … Read …

Read More
Social Media

Andrew Garfield Has Thought You Should #DeleteFacebook Since The Social Network

Several actors, including Garfield and James McArdle, who plays Prior's fledgling partner Louis, said that cutting ties with social media may be a step towards reaching such a place. McArdle described our online distractions as a “hellhole,” while Garfield, who was the last of the Angels cast to arrive just … …

Read More
Social Media

Police warn against sharing fake child abduction posts on social media

BLOOMINGTON, Ind. — Police are sending a warning about fake posts circulation on social media and creating panic. The latest one happened in Bloomington. Police said a post was being shared numerous times stating both Bloomington police and mall security were chasing a child abduction suspect … Read More

Read More
A.I and Customer Experience

HDFC Bank: AI based chatbot facilitates transaction worth Rs 16.7 million

An artificial Intelligence based chatbot built for HDFC Bank and supported by industrialist Ratan Tata, Unilazer Ventures and SAP.iO. among other … "HDFC Bank was looking to offer a unique user experience to its younger target audience through conversational banking via a chat bot. With OnChat … Read More

Read More
A.I and Customer Experience

Trains with brains: Piyush Goyal’s mantras for rail employees to create Indian Railways of the future

Addressing a conference on artificial intelligence (AI), Goyal told a big group of railway employees to brace innovation and look to create an Indian Railways of the future. … Indian Railways is looking to make use of AI for asset maintenance, process optimization and to enhance customer experience. Read More

Read More
Customer Service

Walmart Files Patent For In-Store Drone Customer Service

In a new twist aimed at customer service, Walmart has filed a patent for drones to aid shoppers in stores. A shopper would use a mobile phone or a device provided by the store to summon a drone, which could then direct it to do a price verification of a …

Read More
Customer Service

CUSTOMER SERVICE CRED FOR SYDNEY BUS OPERATOR

WESTERN SYDNEY BUS COMMUTERS travelling on Transit Systems-run routes across a range of areas in the region have been invited to actively give honest feedback about the services, as part of a customer engagement programme the company enrolled in, recently. Read More

Read More
Customer Service

Focus on your Customer Service and Overall Presentation

Any business must make it a priority to focus on providing excellent customer service, along with an appealing presentation. Several years ago, I remember sitting in a sales seminar and the speaker was making a point about the importance of presentation. He painted a vivid picture with his words, … Read …

Read More
Snapchat

Chrissy Teigen Left Snapchat for These Reasons

Chrissy Teigen Left Snapchat for These Reasons Teigen announced over the weekend why she decided to leave the app. Snapchat's latest update was a massive redesign that led to criticism amongst many of its regular users, as it made it difficult to watch stories and overall tricky to navigate. One …

Read More
Snapchat

Kylie Jenner Debuts New Lob Haircut on Snapchat

In the past two months, Kylie Jenner has welcomed a new baby, launched a new makeup collection, and gotten a very fancy new car. And now, she's got a new haircut to add to her long list of cute new stuff. In a story posted to Snapchat on Sunday night, …

Read More