Bitcoin Hovers Near $8000 Level as Investors Weigh Twitter Ban
Twitter confirmed Monday it's banning the advertisements on its platform due to concern the content is often related to deception and fraud, according to a company spokesperson. The decision comes after Facebook Inc. banned cryptocurrency ads in January and Alphabet Inc.'s Google said it would do … Read More
You’ll like this: Facebook probed by US watchdog amid privacy storm
The US Federal Trade Commission has confirmed it is probing Facebook over privacy concerns, sending the social network's share price into a downward spiral. The FTC said in a statement on Monday it has launched a non-public investigation into reports of Facebook's policies amid continued … Read More
Cook County sues Facebook: “It is the largest data-mining operation in existence”
The hits just keep on coming for Facebook and its media-narrative frenemy Cambridge Analytica. Earlier today, the U.S. Federal Trade Commission said it was investigating Facebook for its privacy practices, and now Cook County, Illinois, is suing the two companies, accusing them of misusing the data … Read More
New poll reveals Facebook’s standing with Americans has slumped after Cambridge Analytica …
Facebook's standing in the eyes of Americans has slumped after the Cambridge Analytica scandal, according to a new poll. The number of US respondents who viewed the company unfavourably jumped from 28 per cent in October to 43 per cent in mid-March. Over the same period the proportion of … Read …
Ubank sees uplift in completed loan applications through AI
Using conversational AI through IBM Watson enables us to find and share complex information in real time. This not only improves efficiency for our people but also improves the total customer experience, helping us to achieve our vision of becoming Australia's most referred brand,” a Ubank … Read More
Customer centrism: Zinwa’s new thrust
This shift will see Zinwa relooking at its various processes with the view to place the customer at the centre of everything it does. This is a deliberate move that is designed to improve service delivery, bring convenience to clients, improving customer confidence, building a strong and customer centric … Read …
Why employee satisfaction is as important as customer satisfaction
Every established organization and company in the business world will swear by one particular aspect – quality customer service. It is pivotal to building a loyal customer base and further expanding the horizons of one's business. However, do you know the secret behind excellent customer service? Read More
MidCoast Water Services customer service centres on track for relocation
"Plans for the move have progressed well and are on track, with teams working together to ensure we are ready by Tuesday, April 3 to provide a single customer service point in Forster and Taree for all council and water services enquiries,” MidCoast Council acting general manager, Steve Embry said. …
Roanuz Introduces Cricket-focused Chatbot API
Roanuz, artificial intelligence solution provider, recently announced its Chatbot API for Cricket. Built within the Roanuz Cricket API, the API enables the development of chatbots that can answer contextual questions regarding matches, player stats, teams, and much more. Bots can answer in both text and … Read More
EasyJet pilot suspended for using Snapchat during flight
According to reports, the pilot filmed these videos “at 30,000 feet” during a flight from Paris to Madrid. (iStock). A captain for budget airliner EasyJet has been suspended after posting photos of his co-pilot and himself goofing off in the cockpit mid-flight. The pilot, identified as Michel Castellucci by The …