There are more than 2.5 billion social media users from around the world, a number that is continuously growing. If businesses want to reach the most potential customers possible, they should be on social media. Despite its necessity, however, social media still has its challenges, especially for small … Read More

ATLANTA – A political newcomer running for the State House of Representatives is facing some tough questions about a social media post from his past. Bryan Dobbs, a Republican running for the 19th district seat in Paulding County, says he's just a regular guy with a sense of humor. But, …

Liverpool midfielder Emre Can has taken to social media to hit back at media rumours about his future. Earlier in the week the Daily Mail reported that Can wants a deal worth £200,000 in order to sign a new contract, which would make him the club's highest paid player. While …

SINGAPORE – Media OutReach – March 27, 2018 – Appier, a leading artificial intelligence (AI) company, has been named by International Data Corporation (IDC) … “One of the biggest pain points for organizations is in delivering better customer experience and obtaining a good single customer view. Read More

Espoo, Finland – Nokia has unveiled the latest version of its Cognitive Analytics for Customer Insight software, providing powerful new capabilities so service provider business, IT and engineering organizations can consistently deliver a superior real-time and personalized customer experience. Read More

There is increased adoption of AI across all verticals, driving new business models, sharper value propositions, more efficient processes, and personalized user experiences," said Ritu Jyoti, Research Director, Infrastructure: Cognitive/AI and Big Data Analytics Workloads, IDC. "Innovative technologies … Read More

Apps offer a number of immediate key benefits, a streamlined booking service, improved customer service and communications, digital tour guides, multilingual features and more. With a little experimentation, chatbots can be added, offering 24/7 information and support, and as hotels become more … Read More

Exclusive SAP has begun the process of shutting down its cloud-based SAP Anywhere suite for small businesses. The German enterprise giant is sending out notices to customers informing them it has decided to end the service. Organizations are being offered refunds on the remaining terms of their … Read More

InciteGroup's Customer Service Summit(San Diego, June 7-8, 2018) – North America's most senior gathering of customer service leaders from major global brands – returns for 2018 but with a new location in San Diego. Taking to the West Coast for the first time in 8 years this year's Customer Service … …

Would you trust a chatbot, powered by artificial intelligence, to handle your last will and testament? The Artificially Intelligent Legal Information Research Assistant or Ailira is a chat bot being used to generate wills. A business selling wills generated by the Ailira chatbot is currently operating in Coolalinga … Read More