NiceBot News
Social Media

How Social Media Reacted To Ten’s Bachelor In Paradise

Ten's new reality romp Bachelor In Paradise isn't exactly killing it in the ratings, pulling just 656,000 viewers last night for its second episode. Although it does appear to be faring a bit better on social media if data from social media insights firm Meltwater proves anything. As expected, most …

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Social Media

Truth seekers should stay off social media

Regarding E.J. Dionne Jr.'s March 22 op-ed, “Antisocial social media?”: Being a fan of sourced news, and not a Facebook or Twitter user, I had no doubts about Democratic presidential nominee Hillary Clinton in 2016. But friends who were on Facebook during the campaign tell me that they still suspect … …

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Social Media

Don’t advertise your trips on social media during Holy Week

CEBU. Senior Superintendent Angelito Dumangeng, the regional directorial staff chief and Senior Superintendent Joel Doria, the CCPO director, led the police officials in distributing the leaflets and foldable fans printed with the ten most wanted criminals in Cental Visayas. (Arni Aclao/SunStar Cebu). Read More

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A.I and Customer Experience

Nokia unveils AI-powered analytics software for customer insight

Nokia has announced the upcoming launch of an updated version of its Cognitive Analytics for Customer Insight software, designed to help service providers as well as IT and engineering businesses to deliver a real-time and personalised customer experience. The offering includes Nokia's Customer … Read More

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A.I and Customer Experience

eSilicon to present: Enabling Technology for the Cloud and AI – One Size Fits All?

AI and cloud/networking chips both have demanding performance and power requirements. … Supported by patented knowledge base and optimization technology, eSilicon delivers a transparent, collaborative, flexible customer experience to serve the high-bandwidth networking, high-performance … Read More

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A.I and Customer Experience

Why the future of manufacturing depends on quality machine learning

However, it's important that companies understand that the benefits of AI are dependent on the quality of the learning that leads to the overall decision or output. And AI isn't just taking … Employees are crucial for the delivery of the customer experience, and building relationships. A lack of supply …

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Customer Service

HGS to Hire 300 Customer Service Professionals to Support Leading Digital Payments Company …

Hinduja Global Solutions (HGS) (listed in BSE & NSE), announced today the addition of 300 new customer service positions to support a leading digital (mobile) payments company's customers. HGS will be holding in-person interviews daily at the 1901 War Memorial Drive, Peoria, IL location, between … Read More

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Customer Service

Regulator Ofgem temporarily bans energy company Iresa from taking on new customers

Energy company Iresa has been temporarily banned by the industry regulator from taking on new customers or increasing existing customers' direct debits for up to three months until it resolves a series of service issues. Ofgem on Tuesday said that the ban would remain in place until Iresa extends call … …

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Customer Service

Iresa banned from taking on new customers

Small gas and electricity supplier Iresa has been banned from taking on new customers, increasing direct debits and asking for one-off payments – until it resolves customer service issues. Energy regulator Ofgem has ordered the firm to improve its customer service over the next three months, using what … Read More

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Chatbots

Opinion: Is artificial intelligence fiction or fad?

People are starting to get to grips with the concept of artificial intelligence (AI) and how it can help retail: particularly online, where chatbots, search engines and product recommendation tools are already blazing a trail. But with up to ninety percent of sales still emanating from bricks-and-mortar stores … Read More

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