UK’s cheapest energy supplier Iresa banned from taking on new customers – again
The energy regulator has banned Britain's cheapest energy supplier Iresa Energy from taking on new customers for a second time over ongoing concerns about its customer service. After months of complaints from disgruntled customers Ofgem warned that it could shut down Iresa entirely unless it … Read More
Injinji Grows Sales, Customer Service And Design Teams
Injinji, the maker of the Original Performance Toesock, announced the hiring and promotion of three new team members in its sales, customer service and design departments. Former Warehouse Associate Willy Vath has traded in his forklift for a phone with his new promotion to customer service … Read More
The evolution of Chatbots: How SnatchBot created a market-leading solution
Intelligent chatbot solutions managed to redefine several aspects of business to consumer communication. When chatbots understand humans well, several business metrics can show improvement: A reduction in labour cost – easily $300K per annum on a medium sized business relying on 16 people … Read More
Here Are the Brands and Organizations Winners of the 10th Annual Shorty Awards
This use of new forms of technology, such as AI [artificial intelligence] and chat bots, are being incorporated into winning campaigns, and I'm really curious to see how that will continue to … They are embracing new customer-service tools such as chat bots and experimenting with other forms of AI. …
SimbaPay launches AI
SimbaPay, a London based digital money transfer provider, has launched an artificial intelligence (AI) powered chatbot service, which now makes international money transfer possible using a short message service (SMS). Together with Interswitch, SimbaPay's business to business division offers this … Read More
What’s the difference between Snapchat, Instagram and Facebook stories and how can you tell …
It focuses on the in-app camera which allows users to add in snapchat-esque filters and cartoons. And it takes a leaf out of Instagram's book by allowing geotagging as well. They're also similar in layout, appearing at the top of the Facebook news feed, and last just 24 hours before …
Is Snapchat over? These users were miffed even before celebrities like Rihanna blasted the app
LOS ANGELES — Sean Gerberich used to frequent the Snapchat app to communicate with friends. But now he's all about Instagram. He didn't like the app update at the end of last year, when Snap separated friends and featured content, such as Vice and NBC News shows, into two different …
Snapchat and Instagram remove GIF stickers after users discover racist animation in Giphy library
Both Snapchat and Instagram have temporarily removed their GIF sticker features, after users discovered a racist animation in the Giphy library. The vile GIF … The GIF was found in the Giphy library, which users could search through and post to their Stories on both Instagram and Snapchat. TechCrunch … Read …
Global E-Cigarette Market Share 2018 KiK, Cigr8, Vaporcorp and Electronic Cigarette International …
The pervasive study conducted on “Global E-Cigarette Market” research report demonstrates vital parameters of E-Cigarette industry followed by marketing strategies to get promoted from the current position and contend with floating market values and dynamics. It covers E-Cigarette market share, value … Read More
Former Eau Claire elementary school teacher suing district
A former elementary school teacher is suing the Eau Claire school district, seeking unpaid wages, attorney's fees and documents he claims were omitted from his personnel file. In a civil suit filed in Eau Claire County Court, Nathan A. Nybroten also is asking a judge to assess a penalty against …