NICE Receives Robotics Achievement Award from Leading Industry Researcher
“We are pleased to receive the Kachina Award for Achievement in Robotics, as it reflects our innovative contribution to meeting an ever-growing demand for process automations in the customer service industry, including increasingly complex requirements. Leaders across a wide array of industries are … Read More
Jennifer Nagu: Making the Case for a Good Customer Service
Shop A offers quality and value for money. Shop B offers pretty much the same. Both stores are one and the same in many ways, but for one differentiating factor – great customer service. To walk into Shop A is to walk into a booby trap. There are fewer sales …
How AI is helping to predict and prevent suicides
A new approach to 'therapy' involves conversational bots (or chatbots) which are computer programs designed to simulate human-like conversation using voice or text responses. Chatbots can deliver psychological interventions for depression and anxiety based on cognitive behavioural therapy (CBT). Read More
Hong Kong’s SFC says robo-advisers should provide info to clients on how algos operate
Recent research has shown that whereas Hong Kong banks embrace new technologies, including AI-based chatbots, many small and medium-sized brokerages, which account for the bulk of Hong Kong's licensed securities dealers, have no plans of using such technologies. The reasons for this … Read More
Snapchat Stock Drops Again After Chrissy Teigen’s Tweet
Snapchat is not catching any breaks from celebs, only “L's.” Chrissy Teigen joins the list of celebrities that are completely over the social media app. The app has received harsh feedback lately first over the update that took place a few months ago and then a tasteless ad that involved …
One More Reason to Delete Snapchat: Data Privacy
While Snapchat and Facebook have been neck and neck at copying features from each other, more often than not these features are quality additions to each platform. However, it looks like the copying isn't limited to user-facing features. According to a recent report from Mashable, Snapchat is currently … Read More
Fantastic Mr Fox is exposed as a common thief in hilarious Snapchat video after stealing a man’s …
A cheeky fox snatched a wallet from under a man's nose before running away with it after he got too close while filming an hilarious Snapchat video. The footage begins with the urban mammal in the road before he spots the man and approaches for a closer look. The fox …
Dundee joiner shared child abuse images with paedophiles
“He said he did use chat rooms and social media sites on his iPhone. “He said he didn't have any sexual interest in children. “He said he hadn't specifically searched for these images but had been sent them from contacts on the Kik messenger app. He stated he had shared …
Rural Chippewa Falls man accused of stealing $5200 from Woodman’s
A 50-year-old rural Chippewa Falls man is accused of stealing more than $5,200 from Woodman's. Daniel L. Johnson, 13848 192nd St., is facing one felony count of theft in Eau Claire County Court. Johnson originally was charged with a misdemeanor, but the felony count was filed after court officials … Read …
Police: Altoona man used counterfeit bills
A 17-year-old Altoona man is accused of using counterfeit $100 bills to pay for items offered for sale on the mobile classifieds app and website LetGo. Zacchaeus R. Twiggs, 920 Court Circle, has been charged in Eau Claire County Court with four felony counts of uttering a forgery and four …