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Twitter

British far-right activist Tommy Robinson has been banned from Twitter

Twitter has banned Tommy Robinson, a British far-right anti-Muslim activist. Visitors to the Twitter profile of Robinson, who cofounded far-right protest group the English Defence League (EDL), are now greeted with a generic message saying "this account has been suspended." Twitter did not … Read More

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Twitter

Tommy Robinson suspended from Twitter for ‘hateful conduct’

Tommy Robinson suspended from Twitter for 'hateful conduct'. It is believed the former leader of the far-right English Defence League has violated Twitter's policies on "hateful conduct". 17:24, UK, Wednesday 28 March 2018. Tommy Robinson. Image: Tommy Robinson's Twitter account has been … Read More

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Facebook

Facebook makes its privacy tools easier to find

Facebook today announced it has overhauled its privacy tools, consolidating some into a single screen, and making others vastly easier to access. Previously, Facebook's privacy settings on mobile were spread across 20 different screens. Now, users just have to head to one place. The company has … Read More

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Facebook

Facebook Says It’s Putting All Your Privacy Settings in One Place, Which It Was Going to Do …

Facebook has been playing a shell game with your privacy for years, but now it says it will put all of the settings that control your data under one shell. In the wake of the Cambridge Analytica scandal in which Facebook lost control of 50 million users' personal data, the …

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Facebook

As Tech Titans Continue To Face Questions, Facebook Has Likely Peaked

A picture taken in Moscow on March 22, 2018 shows an illustration picture of the English language version of Facebook about page featuring the face of founder and CEO Mark Zuckerberg. A public apology by Facebook chief Mark Zuckerberg, on March 22, 2018 failed to quell outrage over the hijacking … …

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Social Customer Service

US Social Security funding should ease customer-service crisis

Years of budget cuts by Congress have left the Social Security Administration (SSA) short of staff on its toll-free customer service line. Long lines form daily outside many local field offices. And the backlog of people waiting for a hearing on disability insurance claims is more than 600 days. But …

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Social Customer Service

Social Is Social, Messaging Is Personal, Right?

Don't get me wrong, WhatsApp is a perfectly fine channel to be receive customer service through, but all too often, I find marketers — particularly gurus at conventions — get this muddled up with marketing. If I'm catching a flight, a message to update me on its progress is great, …

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Social Media

Social Media – bliss or a blast

Social Media is raising awareness about things that even schools don't talk about. Controversies, unbiased opinions on sensitive matters, these are all things you can rarely find in school, and will never find in mainstream media. Social Media is one of the only places where you can actually discuss … Read …

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Social Media

MSU spent $500K in January to monitor social media accounts of Nassar victims, others

EAST LANSING – A public relations firm billed MSU for more than $500,000 for January as it tracked social media activity surrounding the Larry Nassar case, which often included the accounts of victims and their families, journalists, celebrities and politicians. The work, which also included collecting and … Read More

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Social Media

EC to formulate code for social media platforms which collaborate with it

The Facebook data scandal erupted after a whistleblower revealed that Cambridge Analytica, a data firm with ties to Donald Trump's 2016 campaign, accessed personal data from 50 million users of the website without their knowledge, and might have kept that data even after the social media giant told … Read More

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