Facebook will cut off access to third party data for ad targeting
In a surprise change, Facebook will give up one major data source that the company uses to help advertisers target relevant users on the platform. The company just announced that it will end a feature called Partner Categories, launched back in 2013 out of a partnership between Facebook and major … …
Facebook Says It’s Rolling Out New Privacy Controls, But I Don’t Have Them Yet. (So I Guess We’re …
That's resulted, so far, in a drastic drop in Facebook's stock price and a robust #deletefacbook movement. Mark Zuckerberg and Sheryl Sandberg posted replies, Zuck did some interviews, Facebook took out a bunch of full-page newspaper ads–and now they're rolling out these new user-facing tools. Read More
Can you trust social media apps with your info?
PHOENIX – Social media apps let you keep in touch with family, quietly lurk on pages and argue with people about politics. And it costs you nothing, except nearly all of your personal information. "I'm giving you my name, I'm putting in my email. I'll be posting pictures, sharing updates …
Stricter regulation and financial penalties on the cards for social media platforms
Social media giants already under siege over privacy concerns would face stiff financial penalties and tougher legal requirements to remove abusive material under the recommendations of a parliamentary inquiry into cyber bullying. The inquiry into the adequacy of existing criminal laws around cyber … Read More
Tim Cook slams Facebook, says social media giant should have regulated itself long back
SAN FRANCISCO: Facebook should have had regulated itself long back but it's too late for that now, Apple CEO Tim Cook has reiterated. In an interview with Recode and MSNBC scheduled to be aired on April 6, Cook also made a harsh rebuke of Facebook CEO Mark Zuckerberg and others …
New Mindtree Platform Helps Marketers Elevate Their Customer Experience
“Converting transactional loyalists to emotional loyalist of brands requires businesses to not only provide improved service and response at real-time, but deliver immersive experiences,” he added. “They will have to modernize their business processes, use AR/VR leveraging the power of AI, and deliver … Read More
650 partners to drive AI for all in India: Microsoft
This will improve the overall user experience and safety for customer. Using Microsoft's AI based solutions, the company is also creating facial recognition and patient authentication platforms for healthcare organizations, enabling easy biometric check-in for patients, attendants, doctors and healthcare … Read More
The importance of keeping those new dental patients
When new patients receive impeccable customer service in our offices, they leave happy. Creating an atmosphere in our practices that fosters great customer service, a friendly team, and communication where patients feel comfortable and welcome is a tall order, but is absolutely necessary to set … Read More
Improve Your Customer Service Provision with Data Analysis
Collaboration technology and tools are often lorded as the best way for organisations to increase efficiencies for their end users, quantifying that efficiency is often more difficult. Realising those productivity gains is critical to proving value and providing accurate information in relation to ROI. Read More
Minister responds to Cathay’s claims of good customer service by asking for more freebies
The carrier denied it, and simply responded to his Twitter fury saying that their waiving of fees for Malaysian travelers was merely good customer service. Pro tip: Cathay, when dealing with Twitter-loving politicians, it's best just to ignore it and hope they type “covfefe” as they fall asleep, phone clutched …