Bitcoin Drops Below $7500 As Twitter Ban Takes Toll On Markets
Bitcoin fell below $7500 March 29 as new downward pressure forces prices back to almost their lowest levels since November 2017. Continuing a depressing week for traders since Twitter confirmed it would ban cryptocurrency advertisements March 26, BTC/USD fell to $7450 on Cointelegraph's Price … Read More
Facebook cleans up privacy measures in new update
Facebook has released an update of the measures the brand is going to take, following Mark Zuckerberg's announcement regarding the Cambridge Analytica situation last week. According to a blog post, Facebook would be cracking down on the abuse of the Facebook platform, strengthening its … Read More
Facebook Is Making Big Changes to Its Relationship With Data Brokers
Facebook is placing new limits on the data it shares with data brokers—companies like Acxiom and Oracle Data Cloud, which compile dossiers on consumers so as to make it easier for advertisers to target them with appropriate pitches. Relatively few people are aware of how these shadowy companies … Read More
Shares of a company that trafficked in personal Facebook data are plunging
Shares of third-party data provider Acxiom fell roughly 11 percent after Facebook announced it was ending that arm of its business. Acxiom lowered its guidance by $25 million as a result. Facebook's announcement was part of an effort to clean up its data collection practices after news that millions of … …
Messenger Is Facebook’s Real Value to Brands
Customer expectations matured in 2017; no longer was social customer service just about response times and a friendly tone of voice. 2017 saw “effortless service” set the tone for what consumers deemed as acceptable, expecting convenience, in-channel resolution and agent expertise. Brands looked … Read More
Go North East’s customer service team in the judging seat
Team members from Go North East's award-winning customer service team swapped their phone calls, emails and social media enquiries to take a leading role in choosing the best-of-the-best among the region's top contact centre professionals at the annual North East Contact Centre Awards. Together … Read More
Teleperformance Achieves Full Enterprise-Wide Social Responsibility Standard Certification from …
Teleperformance (Paris:RCF) the worldwide leader in omnichannel customer experience management, today announced it has received the Enterprise-Wide Social Responsibility Standard (SRS) Certification Award for the fourth consecutive year from Verego. The SRS scores attained are the highest … Read More
Why it’s time to regulate social media companies like Facebook
But the whole episode illustrates just how vulnerable our democratic institutions can be to the forces created by social media, which has really only been around for the past 10 to 15 years. Many of us, myself included, now treat social media as a routine, if not essential, part of …
Bangladesh plans to curb ‘digital opium’ of social media
DHAKA: Bangladesh wants to limit the amount of time its young people spend on social media, an official said Thursday, flagging plans to curb access to apps it considers "digital opium". The telecoms regulator blamed excessive use of Facebook and other popular social media platforms for distracting … Read More
‘Social media means all women can now become entrepreneurs’
Sharjah: Technology and social media open up plenty of opportunities for women and are the way forward for them to succeed, top women influencers said at the 7th International Government Communication Forum (IGCF) on Thursday. A panel of distinguished female politicians, entrepreneurs and … Read More