NiceBot News
A.I and Customer Experience

5 Ways Artificial Intelligence Benefits eCommerce Businesses

This prompted other online retailers to tap into artificial intelligence, or AI, in gaining an edge over the eCommerce giant through personalized shopping experience. In utilizing AI for their businesses, retailers gain critical analytical data on consumers, allowing them to improve customer experience. Read More

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Customer Service

Service Administrator / Customer Support

The Company are a successful and progressive dealership group who has established a reputation for professionalism and excellence in every department, by offering exceptional levels of customer service to their customers. They provide an outstanding working environment and this is your chance to … Read More

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Customer Service

Customer Service and Operations Executive

Bowman Cycles are a young,, fast growing UK bike company that specialises in designing Great bikes for riders after something a little out of the ordinary; accessible bike frames with exceptional attention to detail. Selling direct to our customers allows us to ensure everyone gets their perfect build, from … Read …

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Customer Service

Why iOS 11.3 could bring customer service and EMR to the iPhone

Apple released iOS 11.3, offering a business chat feature that could make it a more usable platform for organizations to reach users. The Health Records feature in iOS 11.3 could offer users better access to their own health data and better understand their medical conditions. Apple released iOS 11.3 … Read …

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Chatbots

Tech is wiping out call agents — or is it?

Thanks to the combination of chatbots and self-service portals, the chances go down of a customer service representative spending the majority of the day handling easily resolved but time-consuming issues. It also gives customers more opportunities to get assistance with technology so they won't feel … Read More

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Snapchat

Carnival Cruise Line offers teenager free trip in exchange for his Snapchat handle

Carnival Cruise Line has convinced a US teenager to exchange his Snapchat handle for a free family cruise. The company surprised 15-year-old Darian Lipscomb at his home in Prospect, Virginia, on the hunt for his @CarnivalCruise handle. They located the teenager after putting up signs across the … Read More

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Snapchat

Carnival woos Virginia teen with free cruise in exchange for his Snapchat handle

PRINCE EDWARD COUNTY, Va. — A Virginia teen certainly played his cards right when he created a Snapchat handle named after Carnival Cruise Lines. Darian Lipscomb, 16, considers himself a super fan of the cruise ships. Lipscomb has been cruising since he could walk and has already sailed on … Read …

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Snapchat

Snapchat parent cuts 100 more workers in second round of layoffs this month

Snap Inc., the company behind video messaging app Snapchat, said Thursday it was cutting about 100 workers, its second round of layoffs in less than a … The layoffs come after several high-profile executive departures and months of criticism about a recent Snapchat redesign, one that celebrities … Read More

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Telegram

New thief in law No. 1 to be elected via Telegram

The decision on his successor will be made on the day when a sentence on the "boss of all bosses" of the Russian mafia is pronounced. Related news: 17:36 Prosecutor asks for 15 years' incarceration and $2.8-million fine for Сolonel Maksimenko · 26.03.2018 Colonel Maximenko told about … Read More

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Telegram

Telegram’s servers suffer power loss

Telegram servers have suffered a loss of power, causing a failure of the system, the owner of the messenger, Pavel Durov, wrote on Twitter on Thursday. … According to the resource downdetector, Telegram problems have been reported in Kazakhstan, Russia, Italy, Ukraine, Belarus, and a number of … Read More

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