The sale itself was a dream come true, with a HOST of the brand's best palettes and other limited edition products taking a huge price slashing. It was beauty haul heaven — but now Too Faced fans are describing the customer service aftermath from hell. Read More

When it comes to customer care, the best customer experience is no experience at all because services just work the way the customer expects—the first time and every time. So how can service providers progress toward this nirvana of customer support? Building better customer care solutions starts … Read More

Chat is built right into the Snapchat name, but the social app's gesture controls often mean some of those features go unnoticed. For newbies and seasoned Snapchatters alike, this can be a little confusing. Fortunately, Snapchat recently shared some of the app's hidden chat features — and how to find … …

Carnival Cruise Line convinced a Virginia teen to trade in his Snapchat handle — in exchange for an all-expenses-paid trip for his family, according to a new report. Darian Lipscomb, 15, of Prospect, is a Carnival enthusiast who has had dibs on the Snapchat handle @CarnivalCruise for six years, The … …

Six years ago, a 9-year-old boy named Darian Lipscomb went on a Carnival cruise. To share the experience with his friends, he made his Snapchat handle @CarnivalCruise. Via Snapchat, Lipscomb shared videos of himself tubing and zip lining across the cruise ship. Over the years, he has gone on … Read …

Created by messaging app firm Kik, the initial coin offering of the kin token garnered $98 million last year. The foundation will work with Unity to develop a gaming-specific software development kit (SDK) that will allow millions of Unity developers to integrate kin – hosted on both the ethereum and …

The cloud-based service, which operates as a non-profit company, is now headquartered in Dubai. CEO Pavel Durov said on Twitter that a power outage at the company's server cluster was causing the issues. He said Telegram is working to fix the problem but a lot depends on when the datacenter … …

Looks like Telegram is having another outage, and once again the affected users are largely in Europe, Middle East and CIS or former Soviet nations. As reported by several users, the platform is not responding and connection issues are cropping up regularly on mobile and web apps. The company has … …

Shortly after, crooks created a fake Twitter account of Pavel Durov, the founder of the messenger Telegram and social network Vkontakte, and bombarded Telegram users with apologetic messages, saying the management would like to compensate for the bug by sending an Ethereum bonus to users' … Read More

Ander Herrera has shed light on why he has his full name on the back of his shirt as he answered fans' queries in a YouTube Q&A. Speaking to United's official YouTube channel, the Spanish midfielder also explained how he acquired the no.21 earlier in his career, which other sport …