Some visa applicants may have to fork over social media information to State Dept.
Don Crocetti, a former senior fraud investigator for U.S. Citizenship and Immigration Services, said an individual's refusal to turn over their social media accounts couldn't alone be used to deny approval. “The use of social media is a wrench in their toolbox. It's not that you use that same wrench …
US wants visa applicants to submit phone, email, social media details
WASHINGTON: The Trump administration wants all US visa applicants to submit details of their previous phone numbers, email addresses and social media histories as part of its "vetting" practice and to prevent entry of individuals who might pose a threat to the country. A document posted on the … Read More
Nadella rejigs core Microsoft team, Windows chief quits
The purpose of this team is to instill a unifying product ethos across our end-user experiences and devices,” Nadella added. … “For Business AI, the customer service, marketing and sales Insights teams, previously led by Gurdeep Singh Pall, will join James Phillips' Business Applications Group,” the … Read More
Tech: Buckle up for artificial intelligence
“If you look at the business-to-consumer industries, be it retail banks, airlines, retailers or telcos, there is always a need to improve customer experience. The priority for them is having enough capacity when things go wrong,” says Seewooruttun, a partner in C3 Business Solutions Pty Ltd (EYC3). Read More
Three keys to AI success in the enterprise
Technology decision makers must first identify the best areas to apply AI and define the ultimate goals of the project. For instance, these tools may be used to create new products or offerings, improve a current product, optimize internal operations, improve customer experience, or lighten workloads for … Read More
A superior customer experience drove iQ Credit Union’s selection of a new statement processor
“It all came down to XDI's overall philosophy – from how they treat their customers to how their contracts are written.” Although the credit union doesn't officially switch to XDI until June, the credit union already got a glimpse of XDI's superior customer service when the company completed an emergency … …
Newegg to Accept Bitcoin Payments from Canadian Customers
… with customers in more than 50 countries in Europe, Asia, Latin America and the Middle East, and has more than 36 million registered users. The company says it is consistently ranked as one of the best online shopping destinations and regularly earns industry-leading customer service ratings. Read More
Does Credit Management Have A Role In Retaining The Loyal Customer?
Martin de Heus, VP of Direct Sales at Onguard, believes that the segmentation of late payers can turn some into loyal customers that pay on time. Credit management departments don't necessarily believe their job entail keeping the customer happy. Whereas sales and customer service departments … Read More
Tech: Buckle up for artificial intelligence
AI, which has almost infinite scalability, can generate conversational interfaces known as chat robots, or chatbots. Your passengers can speak to a chatbot like they would to a real person, and AI will be used in the background to search for the relevant information for them. It seems like such …
Gamer Ninja, who makes $500000 a month, drops N-bomb in live stream
A gamer with a large online following has apologised after dropping an N-bomb in a live stream. Tyler Blevins, who uses the handle 'Ninja' on video streaming sites Twitch and YouTube, reportedly makes $500,000 a month playing popular shooting game Fortnite. He was streaming the game with a … Read More