He said there has even been growing discussion in China of making AI-assisted customer identification a legal requirement for banks. … to roll out facial recognition into its ATM's Agricultural Bank of China (ABC) touted an enhanced customer experience and enhanced security as primary motivators. Read More

The bottom line is this: In order to stay competitive and relevant to consumer demands, today's brands must maintain their presence via innovations to the customer experience and buyer's journey. Savvy companies are leveraging chatbots to redefine their client support process and lead generation … Read More

Beyond expanding some of its pilot customer service programs to other countries, Lincoln's new boss, Joy Falotico, says the brand will grow its “Click to Purchase” online vehicle buying service and bring its Lincoln Concierge service into the car for the first time using an embedded modem. Read More

The ZooZoos have returned to Vodafone India after a gap of one year. This time they've upgraded themselves with new "skills" and appear in Ninja avatars. Conceptualised by Ogilvy India, the new ad #HappyToHelp in-a-click promotes Vodafone's customer services through the launch of the brand's … Read More

KIN Project by Kik Announces Gaming Partnership. The Ethereum-based KIN token … The KIN token was issued as a promising digital asset related to the Kik chat app. However, the token hovered … Initially, the KIN digital asset was supposed to be integrated with the Kik chat app. But a …

In the past four years, Long Beach has had a remarkable rebirth as the state's seventh largest city. More than $3 billion in construction work is underway, helping to strengthen the economy. The unemployment rate is at an all-time low of 4.4 percent. The overall poverty rate has been reduced …

CHIPPEWA FALLS — After seven years as a Chippewa County investigator, Chad Weinberger is excited about taking on a new role as Elk Mound police chief. Weinberger said he's eager to have more positive contacts with the public rather than handling the most difficult and mentally taxing cases. Read More

94 different investors have seriously bought into the much anticipated Telegram ICO and helped raise a staggering $850 Million in a second round pre-sale event that started on March 14th this year. The 94 investors have not been disclosed in a document submitted to the Securities and Exchange … Read More

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How to use the proxy to watch restricted videos on YouTube? It's rather simple. There are various sites which can be used to hide your IP address and replace it with the alternative one. However, the easiest way to do so is to install one of the VPN-like extensions for …