A Facebook Inc. executive wrote a memo in 2016 that said the company's strategy of growth at any cost could have disastrous consequences — even cause deaths — yet still be “justified.” In the leaked memo, published Thursday by Buzzfeed, Facebook Vice President Andrew Bosworth talked about the … Read More

This was one that most people at Facebook including myself disagreed with strongly. We've never believed the ends justify the means. We recognize that connecting people isn't enough by itself. We also need to work to bring people closer together. We changed our whole mission and company focus to … Read …

In doing so, they're layering unstructured social data on top of existing customer data (like purchase history) and creating a more complete view of the customer. Just as important, they're also unifying previously disparate teams across marketing, advertising, research, commerce and customer care so … Read More

RALPHO TOWNSHIP, P.a. — An amusement park in Northumberland County has a warning about a social media scam. Knoebel's Amusement Resort near Elysburg says there's a scam floating around Facebook that says you can get five free tickets for filling out a survey. Officials say it isn't true and the … …

(Reuters) – The U.S. government plans to collect social media history from nearly everyone who seeks entry into the United States, State Department proposals showed on Friday as part of President Donald Trump's policy of "extreme vetting." Most immigrant and non-immigrant visa applicants – about … Read More

Under the new proposal, individuals would be required to disclose social media usernames (though not passwords) when applying for a visa to enter the United States, which would affect nearly 15 million people per year, according to the AP report. The proposal would require applicants to disclose five … Read More

There is nothing wrong with that and building these analytics into your business is certainly the right step forward to applying real AI in the future. Plus, given that most retailers still struggle with delivering a true omnichannel frictionless customer experience, thanks to all the disparate and often … Read More

It turns out that most of them were from customers frustrated about delays, overbooked flights and other service-related issues—a growing list of customers telling others not to do business with the airline. This brand probably spent a lot of money making that video. But it's their customers—their very … Read More

AT&T officials said Friday morning that cellphone service has been restored to Baton Rouge customers affected by an outage that started early Wednesday. Officials said Thursday the outage, originally described as limited to western Ascension Parish, was actually broader than that, with St. James … Read More

Amazon's plan to shut down its MP3 storage service was first announced in late 2017, when it updated this Help & Customer Service page. The support page explains that uploading new MP3s is no longer available through Amazon Music. Now customers have a month to save their existing song files … …