Do Your Clients Trust Your Team? 3 Ways to Ensure They Do.
But treating employees well doesn't just build a healthy, functioning company: It creates a culture of superior service for customers. Look at Richard Branson as a role model. He operates Virgin Airlines with the motto "Look after your staff, and the rest will follow." Starbucks follows the same path, and …
Ryan Koval is WaTech’s New Director for Support Services
Ryan Koval is WaTech's new assistant director for support services, bringing to the agency a long track record of helping both public and private organizations improve their customer support for information technology. The position is over all of WaTech's, call center and desktop support functions. Read More
Helpshift unveils AI designed for customer service
Artificial intelligence is being employed by many chatbots, but Helpshift is now out with what it says is the first AI specifically built and optimized for digital customer service. The San Francisco-based firm's new SensAI is being used to power three new offerings for its conversational platform, which is … Read …
Virginia teen trades Snapchat handle for free Carnival cruise
March 30 (UPI) — A Virginia teenager agreed to surrender his Snapchat handle, @CarnivalCruise, in exchange for a $5,000 cruise for he and his family. Darian Lipscomb, 15, of Prospect, said he picked his Snapchat handle to show his love of Carnival Cruises, which he has taken four times previously … …
Snapchat Is Turning Into a Huge Interactive Easter Egg Hunt This Weekend
Snapchat, social media's jilted lover that's been quietly begging for your return since Rihanna and Kylie Jenner ditched it, is transforming into an interactive Easter egg hunt this weekend. The app's Snap Map, which shows where your friends are located throughout the world, is getting an Easter-themed … Read More
Snapchat Lays Off Another 100 Employees
Following the recent layoffs of 150 engineers and content staff, Snapchat is continuing their rounds of massive downsizing this week. Approximately 100 more employees were let go, the sales and advertising staff taking the biggest hit. The company saw massive growth in the past two years leading to … Read More
Kik Messenger, Unity Technologies Partner To Bring Cryptocurrency To Game Developers
Canadian mobile messaging app Kik is partnering with game engine creator Unity Technologies to enable game developers to use Kik's Kin cryptocurrency to reward players. Kik, which was founded in 2009 by University of Waterloo students, recently said that it will deploy its Kin token on multiple … Read More
Video Game Giant Unity to Develop SDK for Kik’s ICO Token
Kik Messenger, Kin, the developer of initial coin offering (ICO) token Kin, has inked a major partnership with video game development giant Unity Technologies that will make it easier for developers to integrate Kin tokens into their mobile games. The Kin Foundation and Unity on Thursday unveiled a … Read More
Stellar price (XLM/USD): Kin announces partnership with Unity to bring ICO token to games
The Kin token was launched by Canadian social messaging app Kik via an initial coin offering that took place in September, raising $98 million in capital. Kik said at the time that the token was designed for use in everyday services in the Kik ecosystem. Now the company is looking …
WhatsApp rival Telegram raises $1.7bn in its initial coin offering
WhatsApp rival Telegram has raised a total of $1.7bn (£1.2bn) through the world's biggest initial coin offering (ICO). After raising an initial $850m in February through the token pre-sale, the encrypted messaging app raised another $850m from 94 investors in March, according to a filing with the US … Read More