Study shows social media echo chambers might actually be a good thing
The research team, which included scientists from Duke University, Princeton, and NYU, surveyed 1,652 self-identified Republicans and Democrats about their views on various political policies and their social media usage. A week later a random group of respondents from both sides of the spectrum … Read More
#MatzahChallenge Puts Social Media Twist On Passover
The UJA-Federation of New York is helping them get even more involved by starting up the social media campaign #MatzahChallenge. That means posting pictures of matzah however you like them: From lox and cream cheese to chocolate cover raspberries. The Federation says for every picture posted … Read More
Immigration chief in San Francisco apologizes for social media post seen as offensive
After the Chronicle asked ICE officials about the post, Jennings removed it from the job-oriented social networking site. Jennings said in a statement that it was “directed to a former co-worker and instructor in Arab culture and was meant to poke fun at myself and use me as an example …
The Forest “Service with a smile”
Recently, Sonny Perdue, the Trump-appointed Secretary of Agriculture, sent a memorandum to all of his agencies, encouraging them to promote the concept of “customer service.” In response, Alice Carlton, the Umpqua National Forest Supervisor, and James Pena, the Forest Service's Regional Director … Read More
iOS 11.3: How to talk to businesses using iMessage
For peace of mind, a check mark indicates you're talking with a true customer service representative and not someone posing as a business. With 1-800-Flowers, for example, you can send a picture of some flowers you like, and the representative will try and find a local option that best matches …
Need for standards to be set for brand customer service, suggests survey
NEW DELHI: An online survey has revealed that a majority of people in the country feel it's high time standards are set for brand customer service in India. About 43% people surveyed said mobile and computer manufacturers have poorest after-sales service. Around 53% were of the view that … Read More
Bot Services Market: Emerging Barriers, Drivers and Trends Analysis with Forecast to 2022
Implementation of chatbots with AI capabilities will measure the customer satisfaction and improve the service quality. Bot service providers are also offering various tools and platforms to develop and deploy chatbots as per the need of the end-user. The several cost benefits provided by chatbots … Read More
Take care what you share with your financial chatbot
Technology has created a host of new ways to manage your money, but with data security under the spotlight, you may be feeling apprehensive about using apps and online tools to handle your finances. “Security experts have been saying for years that there is a need to exercise caution with …
Instagram GIFs are back, baby!
Instagram GIFs, we've missed you — like really missed you. So we're thrilled to announce that our wait is finally. Instagram GIFs are officially back on the platform, people! According to a March 29th TechCrunch article, Instagram and Giphy recently came to an agreement to bring back the beloved GIFs, … …
What Are The Easter Eggs On Snapchat Snap Maps? Here’s How You Can Rack Up Points In This …
So maybe it took you by surprise when you opened Snapchat today and wondered what the Easter eggs on Snap Maps are there for. Turns out if you forgot to schedule your own egg hunt this year, you're in luck: Snapchat is launching a Great Snapchat Egg Hunt on Snap …