Facebook gets support from man who won over million dollars from Mark Zuckerberg in IP …
Divya Narendra took Mark Zuckerberg to court in 2004 over IP infringement over Facebook and walked away with a deal believed to be worth over a million dollars. He now runs an online social community targeting professional investors – SumZero.com. In an email interview with Ishani Duttagupta, … Read More
Facebook No Longer Allows Ad Targeting With Third-Party Data
Facebook is shutting down Partner Categories, which was a product that allowed third-party data providers to offer their targeting capabilities to Facebook advertisers. This includes data aggregators like Experian and Acxiom that are able to provide clients with offline data to improve ad targeting, such as … Read More
Social Media Reacts To Ray Allen’s Entry Into The Hall Of Fame
Ray Allen's election to the Basketball Hall of Fame was met with plenty of approval on social media after the announcement on Saturday. (Brad Horrigan / Hartford Courant). Staff Report. Always an extremely popular player whether at UConn or in the NBA, the reaction to Ray Allen's entry into the … …
Anthony Joshua v Joseph Parker: Social media unhappy with referee’s fight interference
In a battle of champions, Joseph Parker has lost for the first time in a pro fight. Anthony Joshua was taken the distance for the first time before beating Joseph Parker by unanimous decision and becoming a three-belt world heavyweight boxing champion. But it was Italian referee Giuseppe Quartarone … Read …
Social media reacts to Joseph Parker’s loss to Anthony Joshua
Some of the world's biggest stars took to Twitter following the fight. Credits: Photo – Photosport; Video – Newshub. With the fight in the books, many high-profile stars have taken to social media in reaction to Joseph Parker's defeat to Anthony Joshua in Cardiff. The Kiwi lost by unanimous decision, …
Energy minnow in hot water
The power supplier Iresa has been banned from accepting new customers for three months so it can resolve its customer service problems. The energy regulator, Ofgem, has also stopped the firm increasing bills or levying one-off charges during this period. Failure to improve could mean it has its … Read More
St. Ann’s Bay Regional Hospital Delivering First Class Health Care
For his part, Chairman of NERHA, Tyrone Robinson, says it is a joy to see the improvement in customer service at the hospital, calling it “a lot more visitor friendly.” He adds that the waiting time to see a doctor has also been drastically reduced, noting that they have spent …
How To Protect Your Brand From Angry Customers In The Reputation Economy
“A funny GIF or image goes a long way in easing some of the irritation in a customer,” said Caitlin Cooper, Head of Customer Service for the brand. “A quick picture of Jean-Luc Picard face palming is a good way to indicate to a customer 'We hear you, so sorry, …
Innovative cab-hailing platform TaxiGo eyes expansion in Taiwan
TAIPEI (Taiwan Today) — Taiwan cab-hailing platform TaxiGo stands out as the first platform of its kind in the world to use a chatbot to facilitate service delivery. This innovative approach allows users to summon a taxi using third-party messaging applications such as Line or Facebook Messenger. Read More
9 Instagram Stories tips and tricks to dazzle your followers
Instagram's hottest new feature has become exponentially popular since its inception in August 2016, much to the detriment of competitors like Snapchat. In August, the company said that Stories have driven users younger than 25 to use the app upwards of 32 minutes a day on average. In September … Read …