Some Facebook staff have questioned whether the company has been transparent enough with its users and with journalists, and many are concerned over what might leak next and are deleting old comments or messages that might come across as controversial or newsworthy, said two employees, … Read More

Panicking ministers have pushed through a 29 per cent pay rise for the information watchdog, amid fears that Facebook and Google might try and poach her. The Government has quietly approved the extraordinary salary increase for Elizabeth Denham, which takes her pay to £180,000 – an increase of … Read More

Facebook was accused last night of avoiding responsibility for anti-semitic material appearing on its platforms in favour of the pursuit of profit. A senior Metropolitan police source who works closely with Facebook said abusive and anti-semitic matter was “easy to find” but the social media giant chose to … Read More

Always provide smart after sales service- The old school method of customer service involves making constant calls to the customers in order to obtain customer feedback whereas social media enables you to get quick feedback via social media platforms such as Facebook and Twitter. Read More

The topic of social media platforms is often brought up to illustrate changes induced by the digital revolution. One can say the phenomenon is, to a large extent, driven by imitation in the sense that people tend to reproduce each other's experiences in dealing with new technology. It is not …

Busingye completed primary school at Mbarara Municipal School. She sat Senior Four exams at Bweranyangi Girls Secondary school, Bushenyi. She finished Senior Six in 1999 at Bugema Adventist Secondary School (BASS) before enrolling at Mbarara University of Science and Technology (MUST) … Read More

U.S. District Judge Gregory Van Tatenhove denied plaintiffs' request for a preliminary injunction to prevent Bevin from blocking anyone from his social media accounts. The case is part of an emerging national debate about whether elected officials infringe on First Amendment rights in doing so. Bevin is … Read More

LANSING, Mich. (AP) — If you're planning to go fishing in Michigan, be advised that you need a new license. Sunday kicks off the 2018 fishing license season and regulation cycle. Newly obtained licenses will be good through March 31, 2019. To get one, visit a local retailer or Department …

If your company doesn't correctly set expectations, customers will often set their own. Unfortunately, complaints happen when these two sets of expectations differ drastically. If the product or service didn't meet the customer's hopes, offering a prompt refund is the quickest way to defuse their anger and … Read More

It's inevitable that at some point in our lives we've all received poor customer service. Whether it's at a restaurant, a convenience store, a department store, or simply a conversation over the phone to receive technical support for our gadgets, poor customer service is frustrating for everyone. Read More