Jim Fossel: To Facebook, we users are not the customers, but the products
Facebook CEO Mark Zuckerberg has had a pretty rough couple of weeks – or at least, as rough a fortnight as any 34-year-old billionaire can have. The value of Facebook stock has plunged recently after it was revealed that Cambridge Analytica, a political consulting firm that assisted Donald Trump … Read …
As Facebook Struggles, Rivals’ Leaders Stay (Mostly) Mum
The recent tribulations of Facebook, which has lurched from crisis to crisis over the past year, most recently over the handling of user's personal data, has pushed a few of the industry's most prominent names to speak out against the company. Marc Benioff, the chief executive of Salesforce.com, has … Read …
Could this be social media’s Big Tobacco reckoning?
"For years, critics have argued that social media firms were not properly protecting user data and were vulnerable to manipulation," said Frank Pasquale, a professor at the University of Maryland Carey School of Law and the author of The Black Box Society: The Secret Algorithms That Control Money … Read More
Chrissy Teigen talks Beyoncé’s bite, Roseanne, and her social media
New York – Chrissy Teigen says she's nervous about John Legend's performance in Jesus Christ Superstar Live on Sunday, but it's not about what you might think. Legend leads a cast that includes Sara Bareilles and Alice Cooper in the NBC version of the rock opera by Andrew Lloyd Webber …
Property taxes dominate race between Sarpy Assessor Dan Pittman and challenger Bill Kintner
Kintner said he's heard complaints about customer service at the assessor's office and wants to improve it. Pittman disagreed, saying his office is “known for very good customer service,” and goes above and beyond to ensure taxpayers have confidence in and understanding of how their valuations are … Read More
People in Business April 1
MDRT represents the top five percent of financial services producers worldwide, and court of the table represents the top three percent. … AMY CARTER joined The Sinnott Agency Inc. in Waterloo as customer relations manager. Carter has spent more than 10 years in the customer service field. She has … Read …
‘Citizen AI’: Teaching artificial intelligence to act responsibly
For some organizations, AI is already the public face of the business, handling everything from initial interactions via chat, voice, and email to filling vital customer service roles. But any business looking to capitalize on AI's potential must also acknowledge its impact. Just as parents hope to raise children … Read …
Parent of Snapchat cuts 6 percent of global personnel in March
(MENAFN) Snap Inc has declared on Friday that it has cut 7 percent of its global employees in March, as disclosed by it in a regulatory filing. According to the company, it would acquire about USD10 million of cash spending due to separation costs to be reflected in the current …
Iran said set to shut down Telegram messaging
An Iranian news site is reporting that the country will block the Telegram messenger service for reasons of national security. The Saturday report by Mashreghnews.ir quoted the head of the parliamentary committee on national security and foreign policy, Alaeddin Boroujerdi as saying the decision was … Read More
Around Town Briefs 4/1/18
GOLDEN RULE: Chippewa Falls High School student Joe Jasper and McDonell High School student John Lyberg were recently honored as “Golden Rule Students” by the Chippewa Falls Kiwanis Club. In honor of their recognition, the club donated $50 to the charities of the students' choice. Jasper … Read More