Mark Zuckerberg on Facebook’s hardest year, and what comes next
It's been a tough year for Facebook. The social networking juggernaut found itself engulfed by controversies over fake news, electoral interference, privacy violations, and a broad backlash to smartphone addiction. Wall Street has noticed: the company has lost almost $100 billion in market value in … Read More
Mark Zuckerberg on Facebook’s role in ethnic cleansing in Myanmar: “It’s a real issue”
Facebook's fake news problems extends far beyond Russian trolls interfering in US elections. Overseas, false stories have turned into tools of political warfare — most notably in Myanmar, where government forces have carried out a campaign of ethnic cleansing against the Rohingya, the country's … Read More
Facebook data scandal unlikely to dampen growth in social media adspend
Facebook continues to dominate social media ad spend, but eMarketer believes the drop off in Facebook's teen users is being offset by the growth in other platforms such as Snapchat. Fisher argued that the result is a "growing social media market". He added: "Media-rich targeting options, with video a … Read …
Yulia Skripal’s social media page accessed while she was reportedly in critical condition
Yulia Skripal's social media page accessed while she was reportedly in critical condition … However, the status bar of her page on Russia's most popular social network site VK.com (VKontakte) states that she "last visited on March 7" – just three days after the chemical attack, when Yulia was reportedly … …
South Korea Investigates Social Media over Phone Records
South Korean authorities have begun investigating several of the country's leading social media and internet firms amid allegations of collecting user data without consent. On Mar. 30, Korea Communications Commission (KCC) announced an investigation into four major social media platforms: … Read More
Blockchain technology and Artificial Intelligence – A love story in making
AI systems gives a unique customer experience that none can match, by giving personalized advice and recommendations that match their taste and size. BlockChain reframes AI by creating a database which is open and decentralized, along with strict controls over privacy by allowing shoppers to … Read More
How Tumi Is Using AI In Marketing
Tumi is applying AI (in the form of machine learning and natural language processing) to personalize messages in its outbound marketing, smarten its digital advertising strategy and improve the customer experience and service. Tumi's platform pulls data from customers' email activity (from across any … Read More
Kotak Mahindra Bank launches new AI powered voice bot
It is built on a technology that understands a customer's query and steers the conversation to provide a quick and relevant response. Keya combines the benefits of virtual and human assistance and provides a differentiated customer experience. Further, this technology will also enable us to derive real … Read More
Norfolk housing trust launches new support team to help tenants find work
Louise Bennett has joined Victory from City College Norwich, where she was an apprenticeship tutor and assessor, specialising in business administration, customer service and ICT. Victory housing director Christine Candlish said: “With the shift to Universal Credit, we are seeing an increasing need to … Read More
Pittsburgh, There’s A New Water Oversight Sheriff In Town
The commission governs three main parts of any utility's operations: consumer protection, rate-setting and more general oversight of long-range plans. “The PUC's mission is really to ensure safe and reliable service at fair and reasonable rates,” he said, adding that the biggest change for PWSA … Read More