Facebook leak puts US regulator’s reputation in play
When Facebook settled with the Federal Trade Commission in 2011, the agency promised strong action against the social network if it continued to mislead its users about how their personal information was shared. The FTC vowed to hold Facebook responsible for the actions of third-party developers … Read More
Why south-east Asia’s politics are proving a problem for Facebook
The Philippines-based news website Rappler, launched in 2012, was an early and enthusiastic adopter of Facebook's “Instant Articles” service, which allowed it to speed up the loading of stories for readers. By 2015 it had added video on Facebook too, and was reporting triple-digit readership growth as … Read More
Support for National Social Media Emerges After Facebook Breach
CO, Jakarta – The Indonesian Internet Service Providers Association (APJII) said that the case involving the data breach of 50 million Facebook users could be used as a momentum for the emergence of an Indonesian social media alternative. “The Indonesian society should not just merely be users,” … Read More
Social media in the midst of a data-collection crisis
I find myself in an unusual position as the debate rages over personal data and social media companies. I am a social media klutz who rarely looks at Facebook and doesn't have Twitter or LinkedIn accounts. But I invested recently in a company, San Francisco-based HiQ Labs, that is engaged …
City of Las Vegas finalist for social media award for 1 October response
The city of Las Vegas has been selected as a finalist for a national social media award after the 1 October tragedy. It was selected for a Government Social Media Golden Post Award in the category of “Social Media Crisis Communications” for how it shared information with the public. The …
The Social Media Timeline Predicting Channing Tatum and Jenna Dewan Tatum’s Split
From the looks of their social media, everything seemed normal in the Channing household. Just two weeks ago, Channing posted a photo of him and Jenna decked out in full face paint, courtesy of their four-year-old daughter, Everly. "This is what it looks like when a little tyrant fairy artist …
BFSI cos embrace AI-powered voicebots for enhanced customer experience
Ritesh Kumar, MD & CEO, HDFC ERGO General Insurance Company said, “We envisage a paradigm shift in the way we humans interact with technology. This integration of our AI Chatbot 'DIA' with Alexa has been programmed to provide customers with a seamless experience to reach out to HDFC … Read More
Ways to Improve User Experience in E-commerce site
Bringing balance between a customer's present needs with the company's current expertise will improve the user experience. Analyzing and structuring customer data to perform research will result in providing a customer-desired product. In doing so, Artificial Intelligence helps in evaluating different … Read More
Is the Chief Information Officer (CIO) becoming Chief Important Officer?
Convenience is the king. Today's technologies make it possible to create a personalised customer self-service experience that provides unlimited access, speed and convenience. With the next wave of digital disruption – Blockchain, Artificial Intelligence, Internet of Things (IoT) and 5G networks – already … Read More
Aqua to invest $3 million in Mentor projects; service interruptions expected
“Aqua is continually focused on improving service reliability and water flows, especially for high-demand events like firefighting,” said Aqua Area Manager Bill Bowers. “We take a strategic approach to main replacement, investing where we really need to while keeping the impact on rates in mind. Read More