How to Use Social Media Platforms for Business: Shweiki Media Printing Company Presents a …
Shweiki Media has partnered with social media expert John Paul Aguiar to present a new webinar featuring tips for effectively using social media platforms … This includes guaranteeing the highest quality product, exceptional customer service, world-class communication, an on-time guarantee, and no … Read More
Copywriting Tips for Social Media Advertising: Shweiki Media Printing Company Presents a New …
Social media advertising can be an effective way to attract an audience and reach potential customers, but creating copy for ads isn't the same as writing copy for social media content. To help brands perfect the former practice, Shweiki Media has teamed up with copywriting expert and entrepreneur … Read More
South Africans take to social media to mourn Mam’ Winnie
It was no surprise that South Africans took to social media platforms on Monday afternoon when news broke of the death of Mama Winnie Madikizela-Mandela, who was known as the Mother of the Nation. An hour after the news broke, Twitter was abuzz with ordinary South Africans expressing their love … …
Social media has become stressful for brands: Snapchat
Social media originally promised to be the perfect platform to engage and develop some really rich relationships with friends, according to Katheryn Carter, regional general manager for Snap Inc, speaking at Campaign360 two weeks ago. What's transpired in recent years is that increasingly consumers, … Read More
SAMENA Council and Tech Mahindra to host BYC 2018 ICT summit in Dubai
… also highlight themes such as artificial intelligence (AI)and software transformation, IoT and smart cities, customer experience, networks, cloud and security. “The Summit aims to provide a comprehensive view into the future of telecom industry and the impact that software, disaggregation, opensource, … Read More
Head of Technology-India, Fidelity International, demystifies AI
AI is a means to significantly improve the experience for our customers and employees in whatever they do today. If it follows through on its promise, then it will also be about creating new experiences for our customers and employees, experiences that they have not had so far, or experiences …
Kotak launches first AI-powered voicebot in Indian banking
This initiative is part of Kotak's digital-first organic growth strategy that will be driven by its ABCD charter that focuses on AI enriched app, biometric enabled branch, context enhanced customer experience and data empowered design. Kotak's ABCD charter seeks to make banking a more accessible and … Read More
Eversource employee recognized for going ‘above and beyond’ to assist elderly customer
The Eversource Customer Service Excellence Award recognizes employees for going above and beyond their usual scope of work to provide superior customer service. In honor of Houle's exceptional service, Eversource will make a contribution to the Manchester Animal Shelter, where Mason is … Read More
Ctrip Customized Travel Launches First Business Summit in Europe
SHANGHAI, April 02, 2018 (GLOBE NEWSWIRE) — As the largest online travel agent in Asia and the second largest in the world, Ctrip is devoted to providing the best services and customer experiences for over 300 million registered users. Since the launch in January 2016, Ctrip Customized Travel has … Read …
THE DISH: Why is mediocre customer service the norm?
What is it about service that a large number of establishments just cannot seem to get right? Is it that because there is not really a tipping culture here, there is no service culture here either – though tipping will take an entirely different article, won't it? Is it that …