Social media management is one thing, social analytics another, and here comes NetBase (a social media analytics platform) with a warning that poor … The most popular use of social for businesses is customer service (73%), but a surprising 53% of respondents thought real-time social reactions to … Read More

Social media and marketing for mobile is the most potent cocktail of digital marketing for our times. It's expected that by 2020, there will be close to 6.2 billion smartphones in the world. And the numbers of users of social media platforms hardly require any restatement. When you think of …

Since November there were two cases of the Dutch police removing photos or videos from their social media feeds after complaints about privacy violations, Minister Ferdinand Grapperhaus of Justice and Security said in response to parliamentary questions on the police's social media policy, NU.nl … Read More

Besides, they argued that further taxation on social media usage would tantamount to double taxations since the users have already paid taxes while purchasing airtime and data credit. But Museveni equated this to taxation of a shirt that pays excise duty at factory level and value added tax (VAT) at …

SINGAPORE–(BUSINESS WIRE)–NGDATA®, the customer experience management solutions company, today announced that it has made significant investments to establish an Artificial Intelligence (AI) Research Lab in Singapore, the company's first research and development team outside of … Read More

Networks Unlimited, a Grand Junction-based information technology services and support company, grew its technology staff by five positions, with plans to add at least … Networks Unlimited President Mark Swain attributes the growth and accolades to customer, staff and a focus on customer service. Read More

With over a decade of combined experience, we offer unbeatable prices, unparalleled customer service, and an unquestionable commitment to make every customer a customer for life. Our 50% down payment offer has ended due to volume of request and we will back with that offer again in June, 2018. Read …

Operated by Ford, the 84 Part Plus Centres planned will have defined customer focused territories and improved service levels. The first Parts Plus Centre opens this summer, with each Parts Plus Centre selected and created to ensure there is customer service continuity from the current Ford Dealer … Read More

The Chatbots Market research report gives us the detailed overview of the complete parameters of the industry and also gives us an insight into the current know-how of the market. It provides a rich source of information about the key components of the industry domain and gives us a detailed …

Despite concerns over data privacy and immature technology, AI assistants and chatbots are gaining a foothold among businesses, according to a report from IT professional network Spiceworks. The report, which surveyed 529 IT professionals from North America and Europe, showed that 29% of … Read More