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Customer Service

How business alliance networks can help global companies manage customer satisfaction

"What we're talking about is total visibility of every customer interaction with a company and its business partners, whether a transaction with the customer is happening in sales, marketing or customer service," said Mayank Bawa, CEO and co-founder of WorkSpan, which provides a business alliance … Read More

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Chatbots

Microsoft touts breakthrough in making chatbots more conversational

Microsoft says that it has figured out how to make chatbots talk and listen at the same time, allowing them to operate in "full duplex," in telecommunications jargon. The company says this allows chatbots or assistants to have a flowing conversation with humans, which is much more akin to how …

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Chatbots

Global Chatbots Market 2018-2023 to Grow at a CAGR of 32.78% to Reach $895 Million …

The demand for chatbots is highly driven by technological advancements which are, in turn, enabling easier implementation of artificial intelligence tools in consumer electronic products. The global market for chatbots is also hugely benefitting from the improved use of online messaging along with the … Read More

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Chatbots

Travel chatbot service shifts focus to travel management companies

30SecondsToFly, maker of the “Claire” chatbot, has pivoted its business strategy. Rather than marketing the product to small- and mid-size businesses, the company is now concentrating on serving travel management companies and travel agencies. 30SecondsToFly, which uses artificial intelligence to … Read More

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Snapchat

Snapchat finally adds 2 new amazing features

Snapchat is still under fire for introducing the weird design update which was heavily criticised by millions around the globe. The update which splits app into two sections which changed the way of posting stories plus your friend's message icon and story is visible in the same place which is …

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Snapchat

Snapchat introduces group video chat with up to 16 of your friends

Snapchat parent company Snap Inc. revealed some new features to its app Tuesday, including group video chat with up to 16 people and … Snap Inc.'s chat also retains Snapchat's usual features, such as the option to send texts during the call and use augmented reality face filters (or Lenses). …

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Snapchat

BlackBerry’s going after Snapchat now. Who’s next?

If you're a social media service, then you might want to lock your doors, because it looks like BlackBerry is on the hunt. Its most recent target: Snapchat. BlackBerry's first target was Facebook, which it claimed was ripping off messaging tech it'd patented years ago. Now the company is going …

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Telegram

10 Things to Know for Today

Investigators do not believe Nasim Aghdam, 39, specifically targeted the three victims she wounded with a handgun at the company's headquarters south of San Francisco. 2. CHINA DELIVERS 'SAME STRENGTH' RESPONSE IN TARIFF STANDOFF … Read More

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Telegram

An educator finds quick success through buying telegram members

The story of a person who overcame personal struggles and humble beginnings to win fame and fortune with the hottest messaging app in the world (Telegram). I'm Eric Nelson. I have more than seven years of experience working with Oracle systems. I've published various technical papers in Oracle … Read More

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Telegram

‘This new invention’ and other letters

'This new invention' and other letters | Fort Worth Star-Telegram · News · Sports · Obituaries · Classifieds · Foggy. 55°. Full Menu. Foggy. 55°. eEdition · Customer Service · Customer Service · Mobile & Apps · Newsletters · Newsroom. News. Local · Fort Worth · Arlington · Northeast Tarrant …

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