NiceBot News
Twitter

It May Be Time to Go Long in Twitter Inc Stock

Will shares of Twitter Inc (NYSE:TWTR) get hit as hard as Facebook, Inc. (NASDAQ:FB) thanks to the latter's recent user data flare-up? Would it be surprising to learn that Twitter stock has not only been hit hard as well, but has actually fallen more than FB stock? Yep, that's right. …

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Facebook

Facebook says Cambridge Analytica may have gained 37m more users’ data

The Facebook data of up to 87 million people – 37 million more than previously reported – may have been improperly shared with Cambridge Analytica, the company has revealed. This larger figure was buried in the penultimate paragraph of a blogpost by the company's chief technology officer, Mike … Read More

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Facebook

Facebook increases number of users affected by Cambridge Analytica data scandal to ‘up to 87 …

Up to 87 million people may have had their Facebook data improperly passed to a third-party political firm – and most users' public profile information could have been collected, the social media company has revealed. Initial accounts estimated the number of people affected at around 50m. Read More

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Facebook

All of Facebook’s privacy fixes have broken Tinder

Soon after, Tinder users started noting on Twitter that they had been kicked off the dating app and couldn't log back on, as those who used Facebook Login were caught in an infinite loop that appears to be related to an unknown bug. Since you need a Facebook account to …

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Social Media

How This Social Media Maven Creates Campaigns That Break Through The Noise

You've probably seen that saying on a mug somewhere. And if you're looking for someone to thank, send your love to Elena Hansen. As the founder and CEO of SWIM Social, a full-service social media agency, Hansen developed strategic messaging around #butfirstcoffee as part of a campaign for … Read More

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Social Media

Indigenous voices are speaking loudly on social media but racism endures

Social media are a vital resource for Indigenous Australians, connecting them to community and culture, helping identify those at risk of suicide or self-harm, and offering a powerful outlet for political activism. But racism is a major problem for Indigenous people online. A new report, Social Media Mob: … Read More

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Social Media

Don’t ignore power of social media

In the corporate world, organisations and institutions have platforms (WhatsApp groups) used to disseminate vital information to human resources easily and quickly. Social media platforms are a source of academic work. We share academic information through WhatsApp. Internet is a great tool to base … Read More

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A.I and Customer Experience

[24]7.ai Issues Statement on Information Security

[24]7.ai is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, the company's technology helps companies create a personalized, predictive and effortless customer experience across all channels. The world's largest … Read More

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Customer Service

3 Ways Amazon Has Raised the Bar on Customer Experience

When Jeff Bezos explains why Amazon has become one of the most successful companies on the planet, it's not his own genius he touts or any innovative technology. It comes down to one basic principle: outstanding customer service. This is echoed in his brand promise: to become “Earth's most … Read …

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Customer Service

Herman: Fred Cortinez, customer service rep extraordinaire, has died

ken herman In this Aug. 30, 2012, file photo, Fred Cortinez, age 95 or 96 (records and family sources conflict), chats with a customer at the H-E-B grocery in Hancock Center where he was still working eight-hour shifts bagging groceries and helping customers. KEN HERMAN / AMERICAN-STATESMAN. Read More

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